Experience: 4-5
Posted: 04 Feb,2022
Location: United Arab Emirates
Apply Now
VIP support Help Desk
Work Location is Dubai
Job Duties and Responsibilities:
*
Answer staff questions in person and via phone on all company supported
applications. Troubleshoot computer problems. Determine source of computer
problems
* Advise staff on appropriate action. Serve as liaison between staff and the technology department to resolve issues.
* Work one-on-one with staff on application projects. Provide recommendations on company application purchases. Document resolutions for future reference.
* Job Requirements and Qualifications :
* 4 years experience in IT. Knowledge of TCP/IP protocols and their functionality.
* Advanced knowledge and troubleshooting of Windows XP, and Vista. Advanced Knowledge and troubleshooting of office application.
* Working knowledge of implementation of LANs. Ability and desire to learn new skills quickly.
* Fluent in both written and spoken Arabic and English.
Skill
Years
Months
Helpdesk Support
5
0
IT troubleshooting/problem-solving
5
0
Windows XP, Windows 7/8, Windows 2000/2003/2008
5
0
LAN /WAN
5
0
#### **12658-Support Help Desk** **Experience:** 4-5 **Posted:** 04 Feb,2022 **Location:** United Arab Emirates Apply Now IT support Help Desk Work Location is Dubai Job Duties and Responsibilities: * Answer staff questions in person and via phone on all company supported applications. T…
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