Cargo Control Officer

Job Purpose: Job Outline: Optimise the utilisation of available cargo capacity
and revenues generated with optimal yields through effective implementation of
capacity management and revenue optimisation techniques. Job Accountabilities:
- Identify and Compute cargo capacity available in-terms of weight, volume,
and ULD (Unit Load Device) of every passenger flight, derived based on
passenger bookings, baggage trends, weather conditions en-route, aircraft
allocation etc and adjust the capacity in SkyChain to support cargo
reservations and sales teams across the network. - Implement capacity
management and revenue optimisation techniques at flight level of both
passenger flights and freighters by establishing the right product/density
mix, yield per ton/km, permanent bookings/allotments and distribute capacity
to the network in an efficient and effective manner to achieve commercial
objectives. - Constantly monitor the allotment utilisation of stations on 5th
and 6th freedom flights/sectors which are shared by ‎2 or more stations. Non
utilisation of allotments to be identified and addressed to ensure SkyCargo
does not lose on revenue opportunities due unutilised capacity and allotments
by stations or freight forwarders. - As directed by the Cargo Control Duty
Manager, identify appropriate routing or gateway for shipments to offline
points taking into consideration the trucking cost and frequency offered by
the service providers or utilise interline capacity offered by carriers based
on the Multi-Lateral Interline Traffic Agreements (MITA) or Special Pro-rate
Agreements (SPA) as appropriate. Ensure such routing is most economical for
that particular shipment considering the freight rate charged. - Constant
communication and co-ordination with outstations to identify any changes in
booking patterns, destination mix, variations in weight/volume etc and re-
shuffle bookings to ensure deviations are well taken care and the available
cargo capacity is fully optimised. - Co-ordinate with Hub Operations on a day-
today basis in the pre-flight planning and optimising of the available
capacity based on the destination and density mix of 6th and 4th freedom
traffic through the Hub. - In view of the payload or other operational related
restrictions on certain flights or days, as directed by the Cargo Control Duty
Manager, organise plans that need to be implemented to overcome the
disruptions in bookings and re-allocate the affected shipments in such a
manner that our delivery commitments are achieved to maintain customer
confidence on Emirates. - Co-ordinate with UAE reservations and sales team to
generate additional business even at a spot selling? basis to offsetdistress? capacity due to changes or cancellations in the 6th freedom
bookings at D minus ‎24 hours in order to ensure the available cargo capacity
beyond DXB is effectively utilised. - Source information and statistics
regarding various non-conformities on bookings, traffic flow, allotment
utilisation, service failures etc and provide such data to Manager ? Cargo
Control and Cargo Control Duty Manager on a timely basis for them to re-
strategise business plans in order to achieve objectives. Ensure the data
collated is accurate and any anomalies are immediately addressed. - Support
the Cargo Control Duty Manager on various business support functions such as
preparation of duty roster, leave plans and related resource deployments etc,
updating of various manuals, circulars, work instructions guidelines, updating
list of tables in SkyChain which needs to be constantly monitored, verified
and updated.
Qualifications & Experience: Logistics/Cargo.Other : ‎5+ Years Degree or
Honours (‎12+‎3 or equivalent) : Experience in air cargo industry or in a ground
handling cargo section in a supervisory capacity. Experience in airline
capacity & revenue management. Knowledge/skills: - Thorough knowledge of cargo
operations and cargo acceptance procedures, dangerous goods, live animals and
cargo automation. Specialist knowledge of load control, weight and balance of
aircraft, flight operations activities. High level of Computer Literacy with
practical knowledge and experience in airline operational systems. Good
communication skills both written and verbal - Ability to work under pressured
environment.
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary
and travel benefits that are exclusive to our industry, including discounts on
flights and hotels stays around the world. You can find out more information
about our employee benefits in the Working Here section of our website
www.emirates.com/careers. Further information on what's it like to live and
work in our cosmopolitan home city, can be found in the Dubai Lifestyle
section.