As a Customer Care Executive at Zapegg Tax Consultant, you will be at the
forefront of ensuring exceptional customer satisfaction. Your role involves
responding promptly to customer inquiries, addressing concerns, and providing
information about our tax consultancy services. You will play a vital role in
building and maintaining positive customer relationships through effective
communication and understanding of their needs.
Responsibilities include handling incoming calls and emails, resolving
customer issues, and ensuring a seamless customer experience. Additionally,
you will collaborate with internal teams to escalate and resolve more complex
customer queries, contributing to the continuous improvement of our customer
service processes.
Qualifications:
We are looking for candidates with excellent communication skills, a customer-
centric mindset, and the ability to empathize with customers. A bachelor 's
degree in a relevant field is preferred, and prior experience in customer
service or a related role is advantageous.
Skills:
Strong verbal and written communication skills in English are essential. The
ideal candidate should be organized, detail-oriented, and capable of
multitasking. Proficiency in using customer relationship management (CRM)
software and a positive, solution-oriented approach are key attributes for
success in this role.
Experience:
Previous experience in a customer care or client relations role is beneficial,
particularly in a service-oriented industry.
**GENERAL DESCRIPTION** Be the privileged interlocutor of clients within the Customer Service and ensure the complete execution of the order-to-cash cycle. ** DUTIES AND RESPONSIBILITIES** * Establish a personalized relationship with the client in order to optimize the service level, but al…
The Role * Contact potential customers to inform them about a product or service using scripts - Answer questions about products or the company - Ask questions to understand customer requirements. - Enter and update customer information in the database CRM. - Keep records of calls and sales and…
As a Customer Care Executive at Al Haktur IT Solutions, you will play a crucial role in ensuring our clients receive the highest level of service and support. You will be responsible for establishing and maintaining positive relationships with our clients, addressing their needs, resolving inquirie…
* Treating the patients with respect, kindness, and empathy. Following proper individual and telephone etiquette while interacting with patients * To check the appointment schedule for the day and reconfirm them and prepare the required documents and accommodate patients smoothly. * Provides …
* Treating the patients with respect, kindness, and empathy. Following proper individual and telephone etiquette while interacting with patients * To check the appointment schedule for the day and reconfirm them and prepare the required documents and accommodate patients smoothly. * Provides …
To provide a range of reception and associated administrative services pertaining to patients. Customer care executives will answer and direct incoming calls to appropriate individuals/departments. Perform specified routine procedures such as greeting ,registration and billing, referring patients, …
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**Job Summary:** To provide a range of reception intake and associated administrative services pertaining to incoming patients. The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patient…
**Job Summary:** To provide a range of reception intake and associated administrative services pertaining to incoming patients. The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patient…
This is your opportunity to be part of a strategic and dynamic organization. You will be responsible to process all sales orders with a high level of accuracy and in timely fashion in accordance with Hempel guidelines/procedures and ensures customer's satisfaction. Here's some of the other things y…