To provide a range of reception and associated administrative services
pertaining to patients. Customer care executives will answer and direct
incoming calls to appropriate individuals/departments. Perform specified
routine procedures such as greeting ,registration and billing, referring
patients, answering routine/administrative enquiries, and general office
support activities as appropriate.
Carries out other duties when requested by the Head of department.
Preferably a college graduate in any discipline.
* Treating the patients with respect, kindness, and empathy. Following proper individual and telephone etiquette while interacting with patients * To check the appointment schedule for the day and reconfirm them and prepare the required documents and accommodate patients smoothly. * Provides …
* Treating the patients with respect, kindness, and empathy. Following proper individual and telephone etiquette while interacting with patients * To check the appointment schedule for the day and reconfirm them and prepare the required documents and accommodate patients smoothly. * Provides …
* Request, collects, sort and prepare medical / patient's files from the MRD for appointment patients. * Prepare different insurance claim forms to go with the files and arrange them in the respective doctor's chambers. * Maintains confidentiality of the files at all times * Cater to the n…
**JOB SUMMARY:** To provide a range of reception intake and associated administrative services pertaining to incoming patients. The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patient…
* **DUTIES AND RESPONSIBILITIES ** * Greets patients or their families and finds out the nature of their enquiry. * Provides information to assist patients or refer them to appropriate contact, either in the organization or elsewhere. * Advocate Patients' and their families' rights and re…
**Administrative activities: ** General * Makes patients and their families feel welcome in the hospital. * Exhibits care and service with empathy. * Provides personalized service by identifying regular patients, greeting patients by name and maintains their details. * Maintain the Key…
**JOB SUMMARY:** To provide a range of reception intake and associated administrative services pertaining to incoming patients. The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patient…
**GENERAL DESCRIPTION** Be the privileged interlocutor of clients within the Customer Service and ensure the complete execution of the order-to-cash cycle. ** DUTIES AND RESPONSIBILITIES** * Establish a personalized relationship with the client in order to optimize the service level, but al…
The Role * Contact potential customers to inform them about a product or service using scripts - Answer questions about products or the company - Ask questions to understand customer requirements. - Enter and update customer information in the database CRM. - Keep records of calls and sales and…
As a Customer Care Executive at Al Haktur IT Solutions, you will play a crucial role in ensuring our clients receive the highest level of service and support. You will be responsible for establishing and maintaining positive relationships with our clients, addressing their needs, resolving inquirie…