Company description
Come help us create a better everyday life for the many people. That 's the
IKEA vision. We do that by offering a wide range of home furnishings with good
design and function at prices so low that as many people will be able to
afford them.
Do you value simplicity, cost-consciousness, a humble attitude and willpower?
Then an IKEA career may be right for you.
We strive for excellent leadership to lead business and people together. We
believe people learn and develop best when they perform and deliver in the
real world.
Job description
* Responsible for seamlessly enabling daily operations and an efficient distribution network on the market by securing an end-to-end planning and fulfilment process through securing the market setup for customer order flow from fulfilment units to customers.
* Responsible for order monitoring, deviation handling and activities connected to regular, large and exceptional orders to secure agreed goals on availability and keep lead time promise at lowest cost and to exceed customer expectations, provide a seamless shopping experience and a great quality in meeting with the customer.
* Responsible for systems including development, investigation and troubleshooting with IT Support.
* Responsible for the coordination and support of new fulfilment units connected to their orders (e.g., showrooms, rebuilds)
* Responsible for developing local improvements in working methods, systems and tools and for implementing global routines, systems solutions and ways of working with all partners in the Supply Chain, Retail and Customer Fulfilment on the market, in close cooperation and co-creation with the Group Customer Order Team to secure continuous improvement.
* Contribute with both knowledge and expertise to optimal operational and multichannel development and tendering activities as well as to all matrices, global initiatives and competence networks.
* Responsible for ensuring the right information flow and effective communication to all relevant stakeholders and for the alignment with the group organization and other business partners and stakeholders on relevant topics
* Accountable for promoting and stimulating entrepreneurial orientation and contribution to development and innovation for the own organization and total IKEA in close cooperation with the Group Functions.
Qualification
* University degree (Logistics, Economics, Business Administration or related) or 1-2 years ' experience in the area of expertise.
* Retail/home furnishing/supply chain/customer service experience and interest
* Confident and clear communication on English both written and verbal
* Excellent computer skills and high proficiency on Microsoft Office
* Proven analytical and numeric skills and ability to identify required actions.
* Experience in problem solving and improving ways of working.
More Information
It is essential that I have the following motivations:
* The IKEA values really reflect my own values.
* I am driven to exceed my goals.
* I am interested in home furnishings and identify myself with the IKEA range.
* I enjoy working in a fast-paced and future-oriented environment.
* I am hungry for knowledge and want to improve my skills and learning, using this to benefit IKEA and grow personally.
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