Senior Specialist - Coaching & Mentoring - HR - Kuwait

Job no: MRF11515
Location: Kuwait
Kuwait Head Office
Human Resources
From strategic guidance to supporting the day-to-day needs of managers and
employees, the Human Resources Division drives best practice across the
Alshaya business. HR is segmented across generalist and specialist functions
including HR services, recruitment and talent management. These are just some
of the teams that support over ‎120 nationalities working across multiple
brands and geographies. Our continued growth and expansion can only be
achieved by recruiting, training and nurturing the best global talent. That 's
what we do.
Job Location:
Kuwait, UAE or KSA.
Job Purpose:
Leads the work related to providing developmental relationship to support
performance in role and support acceleration of talent to future roles. SME
for coaching, mentoring and other forms of developmental relationships e.g.
SMEs and alumni. Owns the related frameworks, supplier relationships and
capability building programmes.
Accountabilities (but not limited to):
Defining high level priorities and solutions related to portfolio
* Works with head of leadership to define overall strategy for coaching and mentoring to ensure impact. Design the high-level offering as the SME in this area - engages social learning to support in effective embedding and ongoing application beyond formal learning solutions.
Collaborating with stakeholder and the TX design team to build impactful
solutions
* Works closely with design team to build and update required learning assets to support business impact
* Works directly with the business as an SME to provide consulting supporting and to build understanding of organizational needs
Facilitation of programmes / deploying performance support
* C ‎30% facilitation of key programmes focused at E and D population
* Supports capability of leaders to have coaching conversation - coaching as a capability
* Manages vendor solutions to ensure executive coaching is available to the organization - coaching as a service
* Accountable for the set up and implementation of mentoring framework and process to facilitate the matching of mentors to mentees across the organization using scalable technology
Resource investigating / staying current on business needs and emerging
trends for portfolio area
* Maintains SME status by staying close to external trends, works closely with vendors and external experts to bring the best practice into Alshaya.
Collaborating with wider T &D community in Alshaya to support portfolio area
* Active member of the T&D team and wider Alshaya Learning Community
Upskilling T &D deployment team to support delivery of portfolio
* Ensure deployment team is fully equipped to achieve the desired business impact - accountable that their solutions can be effectively deployed
Tools & Resources
* Accredited or working towards ICF / ECM coaching qualification
* Access to relevant content hubs and portals to facilitate ongoing self led development
Qualifications and General Abilities:
* Bachelors degree or equivalent level ‎7 qualification / diploma.
* Arabic language: Desirable.
* English language: Essential.
* Familiar with MSOffice and applications to facilitate connection and collaboration.
* Team leadership, collaboration, problem solving influencing and stakeholder management.
* Minimum on the job experience: ‎4 years in learning / talent development - ‎2 years in leadership development, specific experience of coaching and mentoring ( using developmental relationships ) , experience of SME networks and alumni desirable.
Competencies - Functional (job specific):
* Can respond flexibility to customer requests enabling the organisation to get the most from the development solutions available.
* Understands customer needs and can coach them to provide expert advice.
* Able to facilitate senior team D-E.
* Effective presenter, experienced running leadership development workshops.
* Effective in questioning to diagnose needs.
* Excellent coaching skills, experienced in mentoring.
* Experienced in measuring key learning inputs and outputs, able to understand how impact is achieved through their solutions.
* Able to build effective relationships as a trusted partner.
Work Context:
* S olution high level design: In role development addressing individual, team and organisational capabilities.
* Programme facilitation: C ‎30%.
* Communicating with Supervisors, Peers, or Subordinates: Works closely with deployment team to ensure local stakeholders understand what is available and social learning to effectively market solutions.
* Scope of work: Strategy, design, facilitation, communication - focus on impact.
About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established
in Kuwait in ‎1890. With a consistent record of growth and innovation, Alshaya
Group is one of the world's leading brand franchise operators, offering
customers an unparalleled choice of well-loved international brands,
including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle
Outfitters, P.F. Chang's, The Cheesecake Factory, The Body Shop, M.A.C,
Victoria's Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group's portfolio extends across MENA, Russia, Turkey, and Europe,
with thousands of stores, cafes, restaurants and leisure destinations, as well
as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty,
Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group
colleagues are united by a commitment to delivering great customer service and
brand experiences.

Fresh, modern, and relevant, Alshaya's constantly evolving retail portfolio
reflects the choices and lifestyle of its customers. From flagship stores and
restaurants in prestige malls, to local coffee shops, drive-thrus and online,
Alshaya Group brings customers the brands they love in the places they want to
be.
Advertised: ‎01 Dec ‎2022 Arab Standard Time
Application close: ‎31 Jan ‎2023 Arab Standard Time