Job Number 22155287
Job Category Rooms & Guest Services Operations
Location Le M eridien Cairo Airport, Cairo International Airport, Cairo,
Egypt, Egypt VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Answer, record, and process all guest requests, questions, or concerns via
telephone, email, chat, and mobile communication devices. Operate telephone
switchboard, process guest requests for wake-up calls, and connecting and
directing calls to the appropriate extension. Receive, record, and relay
messages accurately. Log all guest requests or issues into computer, contact
appropriate individual or department (e.g., Bellperson, Housekeeping), and
follow up with guest to ensure their request has been resolved to their
satisfaction. Provide information to guests about room features, property
amenities, and local areas of interest. May process room service orders,
answer questions on menu selection and record transactions in point-of-sale
system. Assist guests with accessing internet and guestroom entertainment.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; and protect company assets. Welcome and acknowledge all guests
according to company standards, anticipate and address guests' service needs,
assist individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional language, and
answer telephones using appropriate etiquette. Develop and maintain positive
working relationships with others, and support team to reach common goals.
Comply with quality assurance expectations and standards. Read and visually
verify information in a variety of formats; stand, sit, or walk for an
extended period of time or for an entire work shift. Move, lift, carry, push,
pull, and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
At Le M eridien, we believe in helping guests unlock the unexpected and
engaging experiences each destination has to offer. Our guests are curious and
creative, cosmopolitan, culture seekers that appreciate sophisticated,
timeless service. We provide original, chic and memorable service and
experiences that inspire guests to unlock the destination. We're looking for
curious, creative and well-informed people to join our team. If you appreciate
connecting with like-minded guests and have a deep desire to create unexpected
experiences, we invite you to explore career opportunities with Le Meridien.
**Data de divulga çao da vaga** Jun 20, 2022 **N º do Cargo** 22103189 **Categoria de emprego** Rooms & Guest Services Operations **Local** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VER NO MAPA **Marca** Marriott Hotels Resorts **Hor ario…
**Fecha de publicaci on** Jun 20, 2022 **N umero de Empleo** 22103189 **Categor ia de Empleo** Rooms & Guest Services Operations **Ubicaci on** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VER EN MAPA **Marca** Marriott Hotels Resorts **Horari…
**Posting Date** Jun 20, 2022 **Job Number** 22103189 **Job Category** Rooms & Guest Services Operations **Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP **Brand** Marriott Hotels Resorts **Schedule** Full-Time **Reloc…
**Posting Date** Jun 08, 2022 **Job Number** 22095623 **Job Category** Rooms & Guest Services Operations **Location** Le M eridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Brand** Le M eridien **Schedule** Full-Time **Relocation?** N **Position Ty…
**Posting Date** May 22, 2022 **Job Number** 22084172 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, Egypt VIEW ON MAP **Brand** Marriott Hotels Resorts **Schedule** Full-Time **Relocation?** N…
**Posting Date** May 29, 2022 **Job Number** 22088698 **Job Category** Rooms & Guest Services Operations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Brand** The Ritz-Carlton **Schedule** Full-Time **Relocation?** N **Position Type…
**İ lan Tarihi** Jul 04, 2022 **İ ş Numarası** 22112833 **İ ş Kategorisi** Rooms & Guest Services Operations **Lokasyon** JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, Egypt HAR İTADA GÖRÜNTÜLE **Marka** Marriott Hotels Resorts **Ç izelge** Full-Time **Konu…
**Data wysy łki** Jul 04, 2022 **Numer oferty** 22112833 **Kategoria oferty pracy** Rooms & Guest Services Operations **Lokalizacja** JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, Egypt ZOBACZ NA MAPIE **Marka** Marriott Hotels Resorts **Harmonogram** Full-T…
**Guest Relations Agent** First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. **What is in it for you:** * Employee benefit card offering dis…
**Posting Date** Jul 04, 2022 **Job Number** 22112796 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Cairo Mirage City Hotel, Ring Road, Mirage City, Cairo, Egypt, Egypt VIEW ON MAP **Brand** Renaissance Hotels **Schedule** Full-Time **Relocation?** N **P…