Guest Relations Agent

؜ - ؜Cairo ؜ -

Job details

Guest Relations Agent
First impressions are everything! As a Reception Agent, you will take care of
the guests from the moment they arrive through to their departure by ensuring
they have a memorable experience with us.


What is in it for you:



  • Employee benefit card offering discounted rates at Accor worldwide

  • Learning programs through our Academies

  • Opportunity to develop your talent and grow within your property and across the world!

  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet ‎21
    What you will be doing:

  • Greet, check-in, respond to requests and settle accounts while providing exceptional service

  • Take initiative to add a personalized experience

  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling
    Your experience and skills include:

  • Service focused personality is essential; experience is an asset

  • Prior experience working with Opera or a related system

  • Fluency in English; additional languages are a plus
    Hotel Overview: Overlooking one of Cairo 's most beautiful Nile views,
    Nile City Towers complex is a business destination claim to Egypt's corporate
    success. Built on a total area of ‎16,000 sqm, Nile City Towers boasts a ‎170
    meter Nile façade and its two towers are an anchor to an exclusive shopping
    center, upscale housing, a five-star hotel, ‎8-screen cinema and ‎4 floors of
    underground parking.
    The spectacular reception leads the way to ‎540 elegantly designed rooms,
    suites restaurants, bars and a health club the 25th floor with a comprehensive
    range of fitness facilities including a signature Willow Stream Spa as well as
    a sky-high swimming pool.
    Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift.

  • Frequent lifting and carrying up to ‎30 lbs.

  • Occasional kneeling, pushing, pulling, lifting.

  • Occasional ascending or descending ladders, stairs and ramps.
    Visa Requirements:* * Must be legally permitted to work in Egypt. __


Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and
promote diverse talent.


Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can
find a job and brand that matches your personality. We support you to grow and
learn every day, making sure that work brings purpose to your life, so that
during your journey with us, you can continue to explore Accor 's limitless
possibilities.
By joining Accor, every chapter of your story is yours to write and together
we can imagine tomorrow's hospitality. Discover the life that awaits you at
Accor, visit https://careers.accor.com/


Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS

Job Summary

  • Advertiser: hosco
  • Announcement date: 10/07/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Cairo
  • Salary: -
  • Phone number: -

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اللغة: العربيّة