EXPERIENCE EDUCATION COORDINATOR

؜ - ؜Riyadh ؜ -

Job details

Develops implements and facilitates on-the-job educational material related to
patient experience. Adopts and promotes patient experience practices thru
training sessions for Hospital's employees by managing, facilitating, and
evaluating patient experience educational programs.


Essential Responsibilities and Duties


  • Assesses patient experience educational needs utilizing unit specific patient experience data, developsstrategies and educational plans including cost benefit analysis that demonstrates improvement inpatient experience behavioralstandards.

  • Designs evidence-basedcurriculum that includes digital and print educational material (e.g. videosand manuals).

  • Evaluates, modifies,implements and manages evidence basedpatient experience educational programs.

  • Evaluates externally produced patient experience curriculum and writes recommendations for suitability to internal implementation.

  • Identifies implements andevaluates innovative models of education and training to support changes in practice environments.

  • Coordinates educational plans in collaboration with the specialty areamanagers and other stakeholders. Liaise with managers and encourage on-the-jobcoaching.

  • Organizes classroom-styleseminars about patient experience thru role-playing activities to developinterpersonal skills (e.g. negotiation, teamwork and conflict management).

  • Contributes to the development and deliveryof Experience Office objectives using a continuous improvement paradigm. Works creativelyto achieve objectives by embracing new ways of working and taking the lead in thechange management process when appropriate.

  • Demonstrates excellentpersonal communication. Establishes and maintains effectivetwo-way communication channels with individuals and multidisciplinary team. Treats colleagues, patients, and visitorswith dignity and respect at all times.

  • Ensures new hires take onbasic patient experience training courses, including communication skills,conflict resolution, patient experience training …etc.

  • Assesses the impact of eacheducational courses on staff performance and patient experience.

  • Schedule regular trainingsessions for hospital employees (e.g. monthly or quarterly).

  • Participates in academic curriculum reviews from requesting university-based schools.


Education

Masters or Bachelor 's Degreein Health Education, Social Services, Psychology,
or other related disciplineis required.


Experience Required

Five (‎5) years of relatedexperience with Master 's, or seven (‎7) years with
Bachelor's Degree isrequired.


Other Requirements(Certificates)

Knowledge in patient or customer experienceis preferred.
Knowledge of Learning Management Software(LMS) is preferred.
Familiarity with interactivelearning activities is preferred.

Job Summary

  • Advertiser: King Faisal Specialist Hospital and Research Centre
  • Announcement date: 12/10/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Riyadh
  • Salary: -
  • Phone number: -

More jobs like this

Riyadh
29/12/2022

Coordinates all training programs in order to meet training mission of Pharmaceutical Care Division. Develops and coordinates the training program for the pharmacists under Saudi Career Development Program (SCDP), undergraduate pharmacy trainees, and pharmacists from other hospitals involved in hea…

Riyadh
08/06/2022

Coordinates and supports the activities of Postgraduate [Resident & Fellow] from inside and outside the organization. ##### **Essential Responsibilities and Duties** 1\. Keeps an updated database of Residents and Fellows. 2\. Improves tracking system for trainees' progress and leaves. 3\. Precedes …

Riyadh
23/05/2022

Coordinates the provision ofeducational resources to provide safe, patient and family focused quality carein accordance with the American Nurses Association and Nursing AdministrationScope & Standards of Practice. Promotes quality nursing practice bymanaging, facilitating, and evaluating educationa…

Riyadh
30/08/2022

**Date:** 29-Aug-2022 **Location:** Riyadh 11594, Middle East and North Africa, SA **Company:** British Council **Role Title:** Education Project Coordinator (Consultant) **Pay Band:** Hourly Paid **-** Grade H rate per hour **Location:** Riyadh **Contract type:** (Hourly paid contract until 31 M…

نينوى
17/05/2022

Deadline Date 2022-05-31**ROLE PURPOSE:** Under the supervision of the Field Manager and doted reporting line to the Education Manager and Education Technical Specialist, The Education Coordinator is responsible on timely planning, implementing and evaluating SC’s Education activities responding to…

Cairo
23/01/2023

Education Project Coordinator **Date:** 23-Jan-2023 **Location:** Cairo, Middle East and North Africa, EG **Company:** British Council The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English …

Kuwait,
18/11/2022

About the job Role purpose Supports the programme team in the implementation of programmes and projects in compliance with British Council policies and procedures including financial admin, reporting and data collection, operational project delivery and managing relations with delivery partners. Ro…

Abu Dhabi
23/07/2022

Position Summary: **_UAE Nationals are encouraged to apply_** New York University Abu Dhabi (NYUAD) seeks to appoint a Physical & Health Education Administrative coordinator reporting to the Physical Education Holistic Learning and Development Manager. New York University Abu Dhabi (NYUAD) i…

جدة
30/10/2023

Coordinates the provision ofeducational resources to provide safe, patient and family focused quality carein accordance with the American Nurses Association and Nursing AdministrationScope & Standards of Practice. Promotes quality nursing practice bymanaging, facilitating, and evaluating educationa…

Riyadh
04/05/2022

Job Description Understand customer business goals and define project and ongoing success criteria with clients Drive Sales revenue by supporting Naseej Sales Educational Team in all regions. Work actively to generate leads, build a healthy pipeline, and support sales on their sales requireme…

اللغة: العربيّة