Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to
genuine places, people and stories through personal experiences and providing
heartfelt hospitality in the world 's most exciting destinations. From
pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts
and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
*
Liaising with the Activities and Recreation Supervisor to determine bookings
and any special requirements for guests and visitors.
* Greeting visitors and guests as they arrive at the resort and providing a basic resort briefing.
* Ensuring factual knowledge is imparted to visitors and guests regarding the history and future development of the resort; its animals, plants and trees, bird life, archeological heritage and (if applicable) marine life.
* Guiding and delivering tourism activities incorporating (but not limited to) swimming, snorkelling, kayaking, sunset boat trips, fishing and all other related tourism activities as directed by the Activities and Recreation Manager.
* Safely using all equipment, vehicles and consumables related to the delivery of tourism activities, and the maintenance of such equipment.
* Ensuring that visitors are safe and that hazards or potential hazards are mitigated and reported to management.
* Ensuring that safety requirements are adhered to by visitors, including the supply and correct use of all personal protective equipment for both themselves and guests appropriate to the activity being undertaken, including the completion of all related safety briefings and indemnity related paperwork.
* Maintaining a high level of physical fitness commensurate with the tourism activities being delivered.
* Maintaining a level of customer service skills and behavior commensurate with a 5 resort.
* Escorting VIPs, familiarization groups and media and in doing so be an ambassador for the resort and Anantara. In the case of media visits, these will be conducted in conjunction with the Marketing/PR Department.
* Maintaining at all times the cultural sensitivity of various nationalities.
* Gathering statistical information from guests & visitors in relation to the quality of their experience and providing feedback to management in relation to guest requests and/or suggestions.
* Any other duties associated with the position in order to meet the needs of the business.
Additional Information*
Remote Location
Job Description ** Paymaster:** * Verify and submit various Colleague documentation for further approval, as per the approval matrix. These include vacation requests, final settlements, change of status, air ticket LPOs, HR action forms, loan requests etc. * Verify overtime vouchers with …
Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolit…
Job Description Review Purchase requests * Sent enquiries to suppliers and receive quotations * Coordinate with departments to arrange samples for review and approval as and when required * Process PR's and sends for further approval * Create LPO and sent to suppliers as soon as PR is …
Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolit…
Job Description * Reconciles all statements, requests missing invoices, and makes adjustments as necessary * Summarizes payments due and communicates cash needs to the Controller for approval * Ensures appropriate support documentation is obtained and attached to the invoices before payment…
Job Description * To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. * To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club…
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…
Job Description * Participate in preparation of the hotel's strategic and marketing plans. Prepare the Front Office team budget. * Plan and implement training plans for all Front Office employees. Conduct regular associate training, and monitor its success. This will involve training in both …
Job Description To service the guests in all public areas/recreational areas i.e. serving refreshments, setting up spa towels including cleaning and clearing up the work areas at all time. To look after all public areas/recreational areas and maintain it to the highest standard level. To che…
Job Description * Ensures that all guest rooms, floor corridors are cleaned and well-maintained based on prescribed standards. * Provides for cleanliness and maintenance of floor pantries, service area and floor trolleys. * Provides for turn down service of guest rooms based on prescribed …