Job Description
* Participate in preparation of the hotel's strategic and marketing plans. Prepare the Front Office team budget.
* Plan and implement training plans for all Front Office employees. Conduct regular associate training, and monitor its success. This will involve training in both IT systems and guest-service procedures.
* Maintain full knowledge of the Property Management and Call Centre computer systems.
* Supervise the functioning of all departmental employees, facilities, sales and costs, to ensure maximum departmental profit is achieved.
* Ensure that all Standard Operating Procedures are being adhered to, by training all staff and monitoring their performance. Continue to capture best current practice in new LSOPs relating to front office operation.
* Provide coaching and counseling, support and guidance to the associates as required.
* Ensure associates are up-to-date with current information and data of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets & promotion, spa and health club, and other services and facilities.
* Conduct regular room and floor inspections to ensure quality standards, complete necessary Engineering Job Order or housekeeping cleaning requests and monitor the results.
Qualifications
*
At least 3-5 year experience in a Front Office management role. Luxury hotel
experience would be an advantage
* Bachelor's degree in Hospitality Management
* Strong commercial/business acumen
* Passion for leadership
* Familiar with Opera system
Additional Information
Able to relocate in a remote island resort
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…
Company Description Emirati splendor meets an oasis of green overlooking the ocean. Desert Islands Resort & Spa by Anantara invites you to immerse in wadi adventures and discoveries. Embark on family wildlife drives. Explore ancient ruins and rock formations by horseback. Find new passions with …
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…
Company Description ** NH Dubai The Palm: Eclectic Elegance on Palm Jumeirah** Feel the ambiance at our exciting new four-stars hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Dubai The Palm gives easy access to the nearby Nakheel Mall and the largest fountain in the world, the c…
**Posting Date** Jun 10, 2022 **Job Number** 22097273 **Job Category** Rooms & Guest Services Operations **Location** La Ville Hotel & Suites CITY WALK Dubai Autograph Collection, Al Multaqa Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** Autograph Collecti…
**Posting Date** Jun 19, 2022 **Job Number** 22102261 **Job Category** Rooms & Guest Services Operations **Location** Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP **Brand** Aloft Hotels **Schedule** Full-Time **Relocation?…
**Position:** Front Office Manager (Full time #530221) **Property / Office:** Al Faisaliah Hotel, Riyadh **Location:** Riyadh, Saudi Arabia # **Responsibilities:** * _General:_ * It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standar…
**Posting Date** Jun 22, 2022 **Job Number** 22104564 **Job Category** Rooms & Guest Services Operations **Location** Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP **Brand** Aloft Hotels **Schedule** Full-Time **Relocation?…
Company Description For travellers seeking freedom, independence and space. Oaks Hotels & Resorts offers spacious contemporary serviced studios and suites across Australia, New Zealand, Asia and the Middle East. Effortless short or long stays unfold with peace of mind and all the essential comfo…