Apprentice - Sales Support

Company Overview:
If a culture of excellence, innovation and ownership is what you're searching
for, consider putting your experience in motion at Flowserve. As an individual
contributor, or as a leader of people, your enterprise mindset will ensure
Flowserve's position as the global standard in comprehensive flow control
solutions. Here, your opportunity for professional development and industry
leading rewards will be supported by our foundational commitments to the
values of people first, integrity and safety. Thinking beyond opportunity and
reward, at Flowserve, we are inspired by working together to create
extraordinary flow control solutions to make the world better for everyone!
We are looking for an apprentice to support the customer service department
and collaborate with Engineering, Manufacturing, Quality, and other
departments to respond to customer inquiries. The position works with the
Sales leadership team in driving key initiatives and helping the Flowserve to
achieve its goals and maximize sales bookings and opportunity pipelines. The
SSR will use data as a strategic asset to provide decision support, accurate
planning of sales quota forecasting, and sales productivity reporting and
efficiency analysis.
Responsibilities:
* Promote a positive and professional working atmosphere, where the status quo is challenged to improve, and the team is driven toward creating an exceptional customer experience.
* Demonstrate success in influencing people through effective collaboration, problem-solving and relational engagement.
* Lead coordination efforts on applicable aftermarket quotes while ensuring close collaboration and communication with all applicable stakeholders.
* Review customer specifications and documents to apply current Flowserve technical and commercial requirements.
* Drive daily tactical customer proposals in addition to support strategic offerings, as well as identified sales win back opportunities.
* Partner with Site Hubs to drive quotation performance within region, and across the aligned product sites, while fully leveraging quoting tools for prioritization, quicker cycle times, shortened parts delivery times, and minimization of rework.
* Generate high quality, on time, value priced proposals to facilitate order fulfillment.
* Manage and monitor the proposal throughout the entire bid cycle including updating and maintaining designated workload management tool, while monitoring hit-rate optimization.
* Demonstrate a fundamental understanding of pump applications and types, a clear understanding of parts, programs, and processes to best drive solutions to our valued end user customers.
* Identify and develop key actions in partnership with sales leadership team required to achieve forecast accuracy, addressing gaps in performance, preparation of QBR data analytics.
* Maintain current, accurate and organized records of sales training, organization charts as well as other critical pieces of information needed to manage the sales engagement.
* In collaboration with Sales leadership team ensure continuous improvement projects are executed and delivered to meet objectives.
* Receive in and compile weekly sales reports.
* Support ‎30 day/ quarterly sales forecast and monthly outlook processes.
* Proficiency in Microsoft Office package.
* Ability to establish priorities and work to specific deadlines with little supervision.
* Other duties as assigned.
Requirements:
* BS or BA Degree in relevant field and / or ‎0-‎2 years relevant experience.
* Customer focused with a results-driven mindset.
* Industry experience related to pumps/rotating equipment.
* Strong problem-solving skills, able to work independently and be a team player with a global mindset and approach.
* Ability to work in a fast-paced environment, while ensuring effective communication and collaboration across varying functional/business platforms.
* Experience in sales or customer service in an engineered manufacturing environment with proven success in administrating commercial and/or government contracts.
* Experience with customer relationship management in the power generation and utility industries.
* Experience in Sales Force.
* Experience in pricing, contract review and ERP administration.
Req ID : R-‎4919
Job Family Group : Sales
Job Family : SA Sales Support
EOE including Disability/Protected Veterans. Flowserve will also not
discriminate against an applicant or employee for inquiring about, discussing
or disclosing their pay or, in certain circumstances, the pay of their co-
workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you
have the right to request a reasonable accommodation if you are unable or
limited in your ability to use or access flowservecareers.com as result of
your disability. You can request a reasonable accommodation by sending an
email to [email protected]. In order to quickly respond to your
request, please use the words "Accommodation Request" as your subject line of
your email. For more information, read the Accessibility Process.