Property Finder is the leading digital real estate platform in the Middle East
and North Africa region. A UAE-born startup, Property Finder expanded its
operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years.
Recently, it acquired a significant stake in Zingat in Turkey. The company is
one of the largest technology start-ups in the region and on a journey to
becoming a Unicorn. We are aspiring to create a lighthouse technology company
which will have a lasting impact in the entire tech ecosystem in our
geography.
Role Summary:
The Head of Operational Excellence oversees contact center quality assurance
programs. Establishes standards governing customer interactions and implements
monitoring programs, designs training programs, and identifies process
enhancements to improve the customer experience proactively.
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