Date: Nov 28, 2022
Location: Zamalek Branch (EGY52), Egypt
Company: AL AHLI BANK OF KUWAIT
To manage relationships with customers through handling queries/requests and
marketing/selling activities
1. Sales Achieve sales targets for all bank 's products as per branch
business objectives
2. Sales opportunities Maximize opportunities to sell additional products and
services to the existing & potential Customers
3. Priority customers Maintain strong relationships with priority customers.
4. Customer service Deliver high quality customer service and exceed
satisfaction goals by reducing customer complaints
5. Complaints Resolve issues and complaints from customers; escalate issue
when outside authority
6. Custody 2nd Custodian of Cash area, along with required tasks, e.g. ATM
refurbishment, cash reconciliation, etc
7. Customer transactions Supervise CSRs in customer transactions, ensure
transactions are promptly logged and documents completed
8. Corporate governance Ensure all activities comply with corporate
governance & regulatory/legal frameworks
Bachelor's Degree or Equivalent Certification/Experience
Minimum 6 years of experience in Customer Service
Technical Expertise,
Leading People,
Developing Capabilities,
Managing Resources,
Basic Qualifications * Native Arabic Speaker * 10+ years of total work experience with 5+ years of leadership roles in E-commerce, Digital Payments, Digital transformation domain * Experienced people leader with the ability to develop and mentor talent within a country Sales/Account Managem…
Basic Qualifications * Native Arabic Speaker * 10+ years of total work experience with 5+ years of leadership roles in E-commerce, Digital Payments, Digital transformation domain * Experienced people leader with the ability to develop and mentor talent within a country Sales/Account Managem…
* Program and/or project management experience, leading large, cross functional efforts * Experience in a leadership role and people management (both local and remote). * 10+ years of experience with a blend of technical, business and product and/or program management roles. * Bachelor's degr…
## **About this opportunity:** We are now looking for a key member to join our Managed Services team! As a member of our MS Customer Leadership Team responsible for Service outcomes & ownership, you will report to MSCOO and be accountable for the financial, operational, and delivery performance of…
## **About this opportunity** We're hiring a Head of Services Delivery Unit to lead our team and ensure excellent service delivery for our software business. This person will oversee all aspects of service delivery, including operations, deployment, and support. You report directly to the Head o…
Manages and oversees the functions under the Support Services Department to ensure effective implementation of organizational policies and procedures and the optimal utilization of the Hospital resources. ##### **Essential Responsibilities and Duties** 1.Audits, monitors and approves Support Servi…
Key Responsibilities: * Lead and motivate a high performing sales team * Managing Key Accounts and devising strategies to increase revenue across the portfolio * Achieving revenue targets for events and wider product offerings, with a real focus on digital and sponsorship * Setting and mana…
**About us:-** ArabyAds is a global technology company that empowers e-commerce marketing. It offers multiple digital advertising platforms across different touchpoints of a brand 's journey in a customer lifecycle ranging from customer acquisition, retention, and monetization. Headquartered in…
**Head of Sales** Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and…
* Saudi national * 10+ years of experience with a blend of business and product and/or category management roles in industries such as e-commerce, FMCG, Consumer Products, Retail and Pharma. * Program and/or project management experience, leading large, cross functional efforts * Experience i…