Human Capital Business Partner

Human Capital Business Partner
Role Purpose:
The Human Capital Business Partner is responsible for facilitating key Human
Capital activities on a head office level. The role holder is also responsible
for supporting employees with issues pertaining to general employee relations,
HC policies and procedures and administrative requests.
Role Details - Key Responsibilities and Accountabilities:
Recruitment
* Initiate recruitment requisitions and coordinate with the Head Office to fulfil recruitment requirements
* Work closely with Country HC Manager to select candidates whenever required
* Coordinate and communicate internal transfers between stores and facilitate logistical requirements
* Participate in the on boarding and induction process for all employees
Employee Relations and Administration
* Address employee concerns; investigate grievances and conflicts and take necessary remedial action to manage employee relations
* Ensure the efficient delivery of HC services to employees
* Work closely with Head Office to administer the preparation of employment contracts to ensure that all contracts released are in line with defined guidelines
* Ensure timely renewal of contracts for all the employees
* Participate in conducting exit interviews employees and oversee the handover of company assets
* Verify and validate payroll data and documents and carry out regular audits to ensure its accuracy
* Ensure the compensation and benefits are administered to all employees
* Ensure implementation of policies and procedures regarding hygiene, safety and security, for accommodation facilities in order to maintain adherence to organizational requirements
Training and Performance
* Coordinate training programs with internal stakeholders and other training providers as per requirements to ensure employee talent development
* Ensure training programs and initiatives contribute to the progress of the stores' customer service level
Human Capital Responsibilities
* Assist in implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management
* Assist in implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management
* Provide mentorship for the purpose of developing a continuous talent pipeline for key roles
* Provide inputs on training needs and coordinate with the HC department to ensure facilitation of training requirements
* Develop and implement on the job-training for the team
* Provide inputs for the development of annual manpower plan
* Ensure the implementation of MAF Retail's corporate policies and relevant procedures

Qualification, Experience & Skills:
Minimum Qualifications/Education
* Bachelor's Degree in Business Administration, Human Resources or any relevant discipline
Minimum experience
* A minimum of ‎5+ years relevant experience in a Human Capital supervisory role
Skills
* Excellent interpersonal and communication skills (oral and written)
* Ability to manage individuals and groups
* Ability to measure training effects
* Strong and pragmatic problem solving, along with analytical capabilities
* Highly organized with effective multitasking skills