Providing 24/7 printing area support to non-technical end-users
Buddy program
Company events
Flat hierarchies
Job with purpose
Mentor program
Mobile working
Onboarding program
Trusted working hours
Hemmersbach provide the support services needed by many of the world's largest
organizations. As part of a small, dedicated support team, you will work
directly onsite to provide dedicated and highly-focused support services for
Deskside, print and Server Hands & Eyes. You are fully supported by your
Service Delivery Manager, your Team Leader and of course, your colleagues in
every aspect of your work with the client.
You will be assigned various tickets throughout the day, addressing each one
sympathetically, pragmatically and above all, with a strong sense of customer
service - leaving each ticket not only resolved, but with a smile on the
user's face - a job well done.
* Identifying, diagnosing, and resolving issues in computer hardware and software
* Providing general desktop support, imaging/ re-imaging PCs, and laptops
* Installation of other peripherals like printers, scanners etc.
* Providing smart hand support for Server and network devices
* Lease Management - Monitoring Leasing Devices
* Setup new devices and software applications
This is a role where you will have direct influence on people's day-to-day
working life. With nothing more frustrating than a computer or a printer not
working, you will be very person that makes things happen, working directly
with the users in a highly rewarding way.
Hemmersbach provides IT infrastructure services in more than 190 countries
with 50 own subsidiaries. We deliver exclusively for the leading companies in
the IT industry. We go the extra mile - we not only simply enthuse our
customers, but also make the world a better place: 20% of our profits go into
our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.
That's why Hemmersbach is The Social Purpose IT Company.
**JOB TITLE:** **Remote Automation Support Specialist** **DEPARTMENT: Help Desk** **REPORTING TO: Helpdesk Supervisor** **LOCATION: Saudi Arabia** **PURPOSE OF POSITION** Supporting the current and upcoming Automation projects in the region and achieve SLA targets. **KEY RESPONSIBILITIES** * Res…
**JOB TITLE: Remote Automation Support Specialist** **DEPARTMENT: Help Desk** **REPORTING TO: Helpdesk Supervisor** **LOCATION: Cairo, Egypt** **PURPOSE OF POSITION** Supporting the current and upcoming Automation projects in the region and achieve SLA targets. **KEY RESPONSIBILITIES** * Respons…
About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and othe…
Overview **Key Responsibilities** : **Level 2 Application support:** * Deep understanding of Telecom VAS Network. In depth knowledge of various telecom protocols and nodes in infrastructure. * Have worked on VAS platform with hands on experience on Level 2 support for any voice, messaging or da…
IT System Admin - NOC and L2 Support A leading bank in Kuwait is looking for candidates with specific skillsets of NOC and L2 support. Skillset Requirements: \- Graduate with a bachelor's degree in information technology or related fields. \- Minimum 3-5 years of working experience in IT environme…
**Job title** : _Digital Remote Specialist_ About the job **JOB PURPOSE:** * Responsible for creating proximity in a remote environment by engaging health care professionals (HCPs) to deliver and promote key messages about SANOFI's products through digital interactions, online e-detailing systems…
**KEY RESPONSIBILITIES AND TASKS:** _Deliver SANOFI results by executing digital customer engagement plans and territory target :_ * Plan & execute customer engagement journey for targeted population in collaboration with customer engagement lead / marketing. * Develop, plan & execute digital…
KEY RESPONSIBILITIES AND TASKS: _Deliver SANOFI results by executing digital customer engagement plans and territory target :_ * Plan & execute customer engagement journey for targeted population in collaboration with customer engagement lead / marketing. * Develop, plan & execute digital act…
**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lea…
**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lea…