Digital Remote Specialist

Job title : Digital Remote Specialist
About the job
JOB PURPOSE:
* Responsible for creating proximity in a remote environment by engaging health care professionals (HCPs) to deliver and promote key messages about SANOFI's products through digital interactions, online e-detailing systems and authorized platforms within Assigned customer base and establish leadership position level of Sanofi's products within the market.
* Implementing the company's strategy, policies and demonstrating broaden Play to Win mindset within teams.
KEY RESPONSIBILITIES AND TASKS:
Deliver SANOFI results by executing digital customer engagement plans and
territory target :
* Plan & execute customer engagement journey for targeted population in collaboration with customer engagement lead / marketing.
* Develop, plan & execute digital activities supporting relevant hybrid medical reps in relevant territories.
* Responsible about performance indicators at relevant territories including sales/ MS%/ growth/ message recall/ other Omnichannel relevant KPIs "records of the progress.
* Full coordination with all relevant sales force teams regarding POA, CPA, customer engagement journey & tactical plans alignment.
Support and Promote company 's products value and image: _
* Promote Sanofi portfolio to relevant HCPs utilizing digital omnichannel focusing on zoom detailing and other one to one promotional platform
* Utilize available digital platforms & enrich customers experience & engagement.
* Enhance medical/ product knowledge message delivery maximized at key targeted customers' level.
* Working in compliance with the code of conduct and relevant company policies and procedures. Maintaining discretion with company-confidential information
* Differentiate value of SANOFI brands by understanding customer's behavior, needs and submitting reports and utilizing digital tools as required by the company in a timely manner.
_Develop Customer insight Strategy and planning:
* Support customers engagement lead / marketing to develop relevant digital activation plans based on customer insights.
* Communicate HCPs feedback, support in developing content materials suitable for digital engagement through continuous and structured recommendations
Facilitate & Sustain access of Sanofi Products _
* Expand targeted segment & reach through national e-consent and prospect future potential customer for the pure play model.
* Drive customer operation excellence by segmentation analysis with clear persona definition to optimize content & targets digitally.
* Takes initiative & leverages network, academics, digital or innovate ways outside of own area to create learning opportunities.
About you
* Experience : ( ‎1-‎2 years' experience in pharma industry )
* Technical skills :
* Knowledge of digital technologies
* Ability to deal and to utilize authorized promotional platforms
* Market data analysis
* Ability to plan calls on customer availability
* Work flexibly based on customer needs
* Excellent communication and interpersonal skills
* Customer service skills" Negotiation Skills"- Self Control - Patience
* Active listener - Business Knowledge".
* Strong time management skills.
* Practical digital skills.
* Competitive, Innovative, Decisive & Collaborative Mindset.
* Analytical and Well Organized.
* Customer Focused
* Play to Win Behaviors
* Stretch to go beyond the level we have operated at up until now.
* Take action instead of waiting to be told what to do.
* Act in the interest of our patients and customers.
* Put the interests of the organization ahead of my own or those of our team.
* Education : ( University degree Pharmaceutical Science, Veterinary or Medicine )_
* Languages : Excellent command of English language
Pursue progress, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But
progress doesn't happen without people - people from different backgrounds, in
different locations, doing different roles, all united by one thing: a desire
to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour,
ancestry, religion, sex, national origin, sexual orientation, age,
citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion
actions at sanofi.com !
At Sanofi diversity and inclusion is foundational to how we operate and
embedded in our Core Values. We recognize to truly tap into the richness
diversity brings we must lead with inclusion and have a workplace where those
differences can thrive and be leveraged to empower the lives of our
colleagues, patients and customers. We respect and celebrate the diversity of
our people, their backgrounds and experiences and provide equal opportunity
for all.