Would you like to join an international team working to improve the future of
healthcare? Do you want to enhance the lives of millions of people? Grifols is
a global healthcare company that since 1909 has been working to improve the
health and well-being of people around the world. We are leaders in plasma-
derived medicines and transfusion medicine and develop, produce and market
innovative medicines, solutions and services in more than 110 countries and
regions.
Job objective
Manage end to end sales orders to cash process within SAP system basis on
finished goods supply plan availability in alignment with commercial
organization and 3rd Party Logistics business partner "3PL"
Key responsibility
* Manage end to end order to cash process within SAP
* Invoicing of Finished Products based on customer orders submitted by sales team
* Support sales team to achieve monthly sales target to customers
* Arrange Finished Products delivery schedule to customer based on availability at warehouse with alignment with sales team
* Handling customer requirements / complaints in terms of sales orders fulfilment & distribution operation
* Daily tracking for customer deliveries to ensure goods delivered as appropriate & collect PODs (proof of delivery) from customers to ensure financial sales value recognition
* Act as single point of contact for external customers to handle customer relationship in terms of finished products over stock, shortages, damages, returns, etc..
* Work collaboratively with warehouse team to ensure on-time delivery of planned shipments (invoices receipt, delivery notes, shipment plan, dispatch date, type & Number of truck required…)
* Outbound transportation arrangement with 3PL, report and investigate any delays / deviations vs delivery plan
* Ensure optimization of CS& distribution assigned budget
* Generate monthly OTIF report, communicate OOS situations, days of inventory coverage, review sales orders to align with commercial forecast
* Receive rolling forecast from commercial team & align accordingly with regional supply planners for finish product supply plan schedule
* Review & communicate the risks & opportunities to business stakeholders
Academic experience required
Relevant Bachelor 's Degree (Supply Chain, Business, etc..)
Professional experience required
5-7 years supply chain & customer service experience in retail, pharma, FMCGs
industries
Computing skills
Excellent Office Microsoft Skills
SAP experience is a must
Personal skills
* Excellent communication skills
* Customer Service Oriented
* Ability to manage time & prioritize effectively
* Ability to work in a fast-paced organization
* Good business acumen
* End to end supply chain understanding mindset
* Analytical thinking
Languages
Excellent written & spoken Arabic & English
Location: EMEA : Egypt : Egypt : EGTOLIP - Tolip El Narges-New
Cairo
Learn more about Grifols
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