Sr. Customer Service Specialist

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

French speakers can only apply
* Receives, processes and verifies the accuracy of orders from customers utilizing the organization's SAP system and customer purchase orders.
* Managing customer requests for order changes and updated orders.
* Ensures and provides quality service to both internal and external customers.
* Receives inquiries from and/or contacts the organization's branch/regional offices to resolve a variety of order-related issues.
* Accesses the company's SAP System to obtain and extract order information and provide management with the data for inclusion in various scheduled and special reports
* Participates and provides expertise as a member of the customer service's departmental team and recommend changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole.
* Responsible for the maintenance of an appropriate system of internal control for all customer POs , Customer Complains.

ملخص الوظيفة

  • المُعلن : Diversey, Inc.
  • تاريخ الإعلان : 05/04/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

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Language: English