Purpose & Overall Relevance for the Organisation:
This diverse role will be responsible for a variety of commercial services
primarily managing the allocated customer portfolio from order to cash cycle
with excellent sales and operational planning.
Key Responsibilities:
KPI's:
Key Relationships:
* Customers.
* Sales Team.
* SCM (Operations, Purchasing, OBF…).
* Finance Team.
* Marketing Team.
* External Stakeholders (Forwarders, Banks…).
Knowledge, Skills and Abilities:
* A strong customer service focus.
* Excellent knowledge of Supply Chain and/or Logistics.
* A high level of problem solving ability.
* Superior attention to detail and accuracy.
* Excellent communication skills and a proven ability to develop long lasting relationships.
* Experience in working under pressure to meet deadlines and conflicting priorities.
* Strong Microsoft Office skills are essential.
* Strong ERP/SAP knowledge an added advantage.
* Team player with high planning, organizing and reporting abilities.
* Fluency in Arabic is a must.
Requisite Education and Experience / Minimum Qualifications:
JOB TITLE:
Sr Specialist Customer Service WHS KSA
BRAND:
adidas
LOCATION:
Riyadh
TEAM:
Sales
STATE:
01
COUNTRY/REGION:
SA
CONTRACT TYPE:
Full time
NUMBER:
504091
DATE:
Nov 8, 2023
* Fluency in both Arabic and English (spoken and written) * Must be in good standing * Experience with MS Office and customer service tool set * Bachelor's degree or 2 years Amazon Experience * Experience interpreting and communicating analytics * Experience communicating technical concep…
* Fluency in both Arabic and English (spoken and written) * Must be in good standing * Experience with MS Office and customer service tool set * Bachelor's degree or 2 years Amazon Experience * Experience interpreting and communicating analytics * Experience communicating technical concep…
* Fluency in both Arabic and English (spoken and written) * Must be in good standing * Experience with MS Office and customer service tool set * Bachelor's degree or 2 years Amazon Experience * Experience interpreting and communicating analytics * Experience communicating technical concep…
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