Manager, Mobile Financial Services

The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we
continue to move closer towards our vision to be among the top ‎20
telecommunications companies in the world by ‎2020.
We are a dynamic global telecommunications player operating in ‎17 countries
across the Middle East, North Africa (MENA) and Asia. We cover a population of
more than half a billion people and serve more than ‎68 million customers.
In Kuwait, we employ approximately ‎1,000 talented people, all of whom are
driving Ooredoo to be the number one choice for world-class communications
services in Kuwait. In the face of intensifying competition, increasingly
sophisticated technology and rising customer expectations, nothing is more
important to our success than our team - and it's a team that you can be part
of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Role

Implement and manage mobile finance services.
Responsible for all services related mobile payment, remittance, and financial
services.
Key Accountabilities and Activities
* Drive the implementation and delivery of Mobile Wallet Services strategic and financial objectives by driving usage penetration and improvement of operational performance to meet consumer satisfaction and the overall business strategy.
* Responsible for writing product briefs and liaising with the partners who develop the service, which used in the different Company portals and applications.
* Merchant integrations, Bank Integrations and payment solutions. Acquiring new partners to increase transactional revenues
* KYC & Data Warehouse: Archiving of registered customers.
* Drive rigorously Go to Market excellence from concept to launch and all through product lifecycle.
* Leading a full agile team of product owners responsible for the launch and maintaining of the MFS products and services across channels.
* Understand cross business needs and identify opportunities for new and existing product enhancements
* Review new technologies and initiates MFS to keep the company at the forefront of developments in digital marketing
* Deal with banks, remittance, app developers central bank to launch the product
* Collect content for the Company is various VAS applications as per feedback from Sales and the Product Marketing teams.
* Ensure that relevant and related content is collected and dispatched to Technology for upload into the appropriate portal or media.
* Day-to-day review of the Company's WAP portal to ensure that content is correct, relevant and current.
* Identify local infotainment trends for content development.
* Negotiate with local content suppliers from start to finish (i.e. identifying new suppliers, choosing content, finalizing contracts etc.).
* Implement content through liaison with Product Marketing, Technology, Operations, etc. teams for this purpose as required.
* Work as part of the any project team formed which is dedicated to the implementation of a Wireless Service to achieve the predetermined project targets.
* Liaise with Business Intelligence to develop and analyze customer data and market intelligence.
* Manage the MFS outsource aggregators.
* Responsible for revenue and cost Proactively take responsibility for self-improvement by staying well informed of developments, knowledge and innovations in relevant field of expertise.
* Contribute to the motivation of junior staff, providing day-to-day assistance where necessary.
* Other duties as directed by leader.
Qualifications
* Bachelor of Science Degree in either Marketing, Digital Marketing or relevant field