Guest Service Agent

؜ - ؜شرم الشيخ ؜ -

تفاصيل الوظيفة

**At Four Seasons we consider life and work to be richer when we truly


connect with the people and the environment around us.**


**Our family members are masters at their crafts - a gardener can become


an artist, a manager a conductor, a chef an inventor. We look for employees
who share the Golden Rule: people who, by nature, believe in treating others
as we would have them treat us. We look for our people to characterize a
shared passion for excellence and to infuse that enthusiasm into everything
they do. **


**Four Seasons Resort Sharm El Sheikh, South Sinai. The resort sprawls


across an enchanting natural preserve and is embellished by the emerald-
colored Red Sea.**


The transferring employee should have an Egyptian passport.


ESSENTIAL FUNCTIONS:




  • Greets guests and escorts them to their rooms. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-ups.




  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.




  • Greets all guest passing through lobby and offers them assistance.




  • Complies with Four Seasons ' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.




  • Works harmoniously and professionally with co-workers and supervisors.




  • Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest.




  • Performs errands for guests and the hotel that may require local travel off of the hotel property.



ملخص الوظيفة

  • المُعلن : Four Seasons
  • تاريخ الإعلان : 31/08/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : شرم الشيخ
  • الراتب : -
  • الهاتف : -

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