Guest Service Agent

؜ - ؜عجمان ؜ -

تفاصيل الوظيفة

Posting Date Jun ‎14, ‎2022
Job Number ‎22099063
Job Category Administrative
Location Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin
Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates
VIEW ON MAP
Brand The Luxury Collection
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N


The Luxury Collection is a glittering ensemble of locally authentic hotels and
resorts from around the world. Our hotel teams curate the world 's most
enriching and desirable destination experiences. Our mission is to guide our
guests, these seasoned travelers on transformative journeys that touch their
spirits, enrich their lives and create lasting memories. If you are someone
with an appreciation for evocative storytelling and a desire to provide
genuine, personalized, and anticipatory service, then we invite you to join us
on our journey and explore a career with The Luxury Collection.


POSITION SUMMARY


Enter and retrieve information contained in computer databases using a
keyboard, mouse, or trackball to update records, files, reservations, and
answer inquiries from guests. Transmit information or documents using a
computer, mail, or facsimile machine. Operate standard office equipment other
than computers. Prepare letters, memos, and other documents using word
processing, spreadsheet, database, or presentation software. Handle incoming
and outgoing mail, including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems
for records, reports, documents, etc. Compile, copy, sort, and file records of
office activities, business transactions, and other activities. Enter and
locate work-related information using computers and/or point of sale systems.


Follow all company policies and procedures, ensure uniform and personal
appearance are clean and professional, maintain confidentiality of proprietary
information, and protect company assets. Welcome and acknowledge all guests
according to company standards, anticipate and address guests' service needs,
assist individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional language, prepare
and review written documents accurately and completely, and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others, support team to reach common goals, and listen and
respond appropriately to the concerns of other employees. Move, lift, carry,
push, pull, and place objects weighing less than or equal to ‎10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.


Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

ملخص الوظيفة

  • المُعلن : Marriott International, Inc
  • تاريخ الإعلان : 15/06/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : عجمان
  • الراتب : -
  • الهاتف : -

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