Employee Communications Manager (CEMEA)

Company Description

Visa is a world leader in digital payments, facilitating more than ‎215 billion
payments transactions between consumers, merchants, financial institutions and
government entities across more than ‎200 countries and territories each year.
Our mission is to connect the world through the most innovative, convenient,
reliable and secure payments network, enabling individuals, businesses and
economies to thrive.
When you join Visa, you join a culture of purpose and belonging - where your
growth is priority, your identity is embraced, and the work you do matters. We
believe that economies that include everyone everywhere, uplift everyone
everywhere. Your work will have a direct impact on billions of people around
the world - helping unlock financial access to enable the future of money
movement.
Join Visa: A Network Working for Everyone.

Job Description

You will support the Senior Director, Head of Employee Communications for Visa
CEMEA, by helping to plan and deliver key elements of the Employee
Communications strategy to inform, engage and empower ‎1,000+ people across the
region.
You will have the chance to work closely with colleagues in every market in
Visa CEMEA to deliver some of the highest profile communication programs for
Visa's fasted growing region. The stories and engagement you create will help
employees across our diverse region understand and rise to the role they play
in helping individuals, businesses and economies to thrive.
Responsibilities:
* Help drive understanding and connection to Visa's strategic priorities
* Launch programs that help employees understand the goals, programs, processes, new ways of working and vision of senior leadership
* Help shape delivery and embed Visa's new global EVP within CEMEA.
* Develop content on an ongoing basis for internal publications and platforms, including intranet articles, presentations, information memos and organization announcements
* Plan and execute internal events including All Staff meetings, speaker series, and other employee engagement events
* Support the roll-out of communication and engagement strategies that maximize Visa's sponsorships as employee engagement opportunities
* Promote and educate internal stakeholders on process and employee communication best practices
* Manage an ongoing internal communications calendar and campaign reports.
This is a hybrid position. Hybrid employees can alternate time between both
remote and office. Employees in hybrid roles are expected to work from the
office two days a week, Tuesdays and Wednesdays with a general guidepost of
being in the office ‎50% of the time based on business needs.

Qualifications
* Have highly proficient written English and verbal communications skills, with excellent copy writing, copy editing and proofreading skills.
* Have ‎6-‎8 years of experience in employee communications (agency and/or in-house)
* Be passionate about effective and creative employee communications that inform and engage diverse employee groups, enhance their sense of 'common purpose' and/or drive sustained behavior change
* Blend strategic thought and tactical delivery, creating and delivering communication plans and activities that achieve clear and measurable outcomes
* Demonstrate an understanding of the company's purpose, strategy and leadership principles, using this as the foundation for all your work
* Build effective relationships and strong rapport with a wide range of colleagues, including leaders, working collaboratively but also advising and challenging constructively in a collegiate style
* Be comfortable working with and adapting to change, and working at pace
* Pay attention to detail, especially when juggling a high volume of work
* Be flexible and motivated in times of ambiguity or conflicting deadlines. Able to manage your time and resources to deliver on time and at high standard
* Be proactive and demonstrate initiative in starting new projects or thinking of new ways in maximizing existing programs to support our employee communication goals

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national origin,
sexual orientation, gender identity, disability or protected veteran status.
Visa will also consider for employment qualified applicants with criminal
histories in a manner consistent with EEOC guidelines and applicable local
law.