Job Number 23038180
Job Category Retail & Gift Shops
Location The Ritz-Carlton Dubai, Al Mamsha Street, Dubai, United Arab
Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Greet customers when they enter the shop, offer assistance in locating
merchandise, and respond to questions regarding merchandise. Display
merchandise in a neat, eye-appealing manner. Restock items as necessary, check
expiration dates, and discard expired items. Keep storeroom neat and clean.
Complete customer purchases, process all payment types, and process returns,
refunds, and exchanges. Verify customer identification as required. Maintain
appropriate cash levels in cash drawer, turn in all property monies and
receipts, and ensure deposits/cash drops are verified. Follow checklist for
opening and closing shop. Secure shop and monitor customer activity to prevent
losses due to merchandise theft and damage.
Report accidents, injuries, and unsafe work conditions to manager. Follow all
company policies and procedures; ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests' service needs; assist
individuals with disabilities; thank guests with genuine appreciation. Speak
with others using clear and professional language; answer telephones using
appropriate etiquette. Develop and maintain positive working relationships
with others. Comply with quality assurance expectations and standards. Reach,
bend, twist, pull, and stoop; move, lift, or carry objects weighing less than
or equal to 10 pounds; stand, sit, or walk for an extended period of time.
Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us, the experience stays with them. As the premier worldwide provider of
luxury experiences, we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.
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