Call Centre Agent

؜ - ؜دبي ؜ -

تفاصيل الوظيفة


  • Exciting permanent opportunity

  • Great career progression opportunities


About Our Client


Our client is an internationally recognised and well respected Medical and
Aesthetic Clinic based in Dubai. You will be welcomed into their friendly team
as the Call Centre and Customer Service Agent to deliver an exclusive,
professional service to existing and prospect customers.


Job Description



  • Respond accurately and satisfactorily to customer questions and concerns

  • Engage in active listening with callers, confirm or clarify information and communicate products, services, and policies to consumers

  • Consult with customers with the goal to upsell products and services that may better suit customers' needs

  • Managing and coordinate customer appointments, billings and necessary follow-up's

  • Maintaining compliance with all company policies and procedures.

  • Handle complaints and concerns in a professional manner and support customers to diffuse the situation


The Successful Applicant



  • Outstanding customer service skills with proven ability to actively listen and provide a solution

  • Professional verbal and written communication skills (Arabic speakers are highly regarded)

  • Attention to customer needs and adaptability to a variety of personalities

  • Proven ability to manage time effectively, setting priorities, and multitasking

  • Bachelor's degree is highly regarded but not essential


What's on Offer


An exciting opportunity for career progression where the successful candidate
for this role will be offered a competitive monthly salary with commission.
Additionally, the candidate will receive Medical Insurance and Visa.

ملخص الوظيفة

  • المُعلن : Michael Page
  • تاريخ الإعلان : 07/01/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

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