MENA Quality Manager

CLOSING DATE ‎02 FEBRUARY ‎2023.
NOTE: Please ONLY apply if you have sufficient experience and skills
required as per job description below.
Job Summary.
Oversee and be accountable for the quality for MENA region for DH business
unit follow Comply with all NOV Company and HSE policies and procedures
Maintain facility quality certifications (including ISO ‎9001) and conduct
internal audits assess and improve service and delivery processes - continuous
improvement
RESPONSIBILITIES:
* Provide hands-on leadership at the site-level to implement quality systems and drive continuous improvement. Managerial skills are essential for this position.
* Drive improvements in first-time quality via a reduction in internal and supplier non-conformances, and customer escapes. Drive down the cost of poor quality (scrap, rework, warranty).
* Maintain facility quality certifications (including ISO ‎9001) and conduct internal audits.
* Ensure that company policies and procedures are being always enforced and adhered to.
* Provide continual evaluation of the group's processes and methods, to ensure the most effective use of resources and equipment.
* Provide day-to-day supervision of employee job execution, to include training, performance evaluation and employee relations.
* Continually monitor and control inspection operations to ensure compliance with applicable quality control documents.
* Ensure accurate records such as traceability, process control, functional test, demonstrations, etc., are maintained.
* Ensure test functions are performed in a manner consistent with applicable requirements and quality procedures.
* Maintain approved supplier program with ongoing performance assessment and audits of new and existing suppliers.
* Effectively utilize the authority to acquire corrective action through management.
* Drive a culture of quality in the organization.
* Manage the collection of KPIs and business-critical metrics and develop additional metrics to improve transparency on the process and business performance.
* Perform Nonconformance investigation, root cause analysis, Corrective Actions, and Preventive Actions efforts. Drive resolution of customer issues and non-conformances.
* Prepares reports to communicate involvement and results of quality activities.
* Maintain inspection and measuring equipment; perform or arrange for calibration of equipment; and maintain equipment calibration records.
* Communicate with internal and external customers as needed.
* Strive for continuous improvement in facility safety and quality.
* Perform other work-related tasks as assigned.
* Comply with all NOV Company and HSE policies and procedures.
BEHAVIORAL SKILLS/COMPETENCIES:
Strategic
* Anticipates the impact of change and rises to the challenge, with the ability to accept risk and uncertainty (Dealing with ambiguity)
* Able to understand the business needs and drivers (Business Acumen)
Operating
* Able to define, work within and improve business processes based on immediate and future business needs (Process management)
* Will set clear, stretching goals and assign responsibilities that bring out the best work from people (Directing others)
* Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks (Informing)
Courage
* Can identify the skills required by the business and hire effectively (Hiring and staffing)
* Can be counted on to take personal responsibility in challenging situations and be willing to engage in disputes in order to settle them equitably (Conflict management)
Energy and Drive
* Will dependably achieve what he or she sets out to do, and expects others to do likewise (Drive for results)
Personal and Interpersonal
* Able to motivate a wide range of individuals, including direct reports, team members, and project members (Motivating others)
* Firm and diplomatic when negotiating (Negotiating)
EXPERIENCE/EDUCATION/SKILL-SET REQUIRED:
* Qualifications: BS in Engineering or Higher
* Quality System Lead Auditor Training and certification
* Six Sigma training and preferably certification (Green Belt/Black Belt) from a reputed organization
* Supervisory/Managerial experience
Experience
* ‎10+ years of experience, including progressive training and experience in quality assurance and control techniques, problem-solving skills, product reliability, and test lab procedures plus supervisory and managerial responsibilities.

Every day, the oil and gas industry's best minds put more than ‎150 years of
experience to work to help our customers achieve lasting success.

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the future.

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deliver the finest products and services on time and on budget.

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Within NOV Wellbore Technologies, we enhance drilling performance at the rig,
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