Reference Code: ‎89897

Sales Associate (‎6 Months Temp)

Dubai, DU, AE
Fixed Term
The Maison Chloe was founded in ‎1952 by Gaby Aghion, an Egyptian-born
Parisienne who wanted to liberate women's bodies from the stiffly formal
fashion of the time through a luxury ready-to-wear offering.
For almost ‎70 years, Chloe has been inspiring femininity by designing fashion
collections and accessories, crafting stories and sharing experiences. Our
founder's forward-looking vision of femininity continues to inspire our long-
term commitment to support the advancement of women.
Women moving forward. For a fairer future. This is our purpose guiding all we
do. Today, our ultimate goal is to create beautiful products with meaningful
impact for people and for the planet.
We take pride in receiving B Corp certification. As we mark this new stage,
reinventing how we do business, we hope to inspire other organisations.
That's why we are building teams who are committed to our mission. We want to
share this approach within the company and with our community at large.
A Chloe Stylist is An ambassador of the Maison, in charge of welcoming every
guests into the Chloe family.
He / She is a trustworthy advisor to clients and a reliable team player that
thrives to provide the best experience.

A CHLOE STYLIST is:
‎1. A Client Relationship owner
o Delivers exceptional Customer Service and Takes pride in Developing long-
term relationships
o Is aware of CRM targets and actively engages in all actions to reach them
o Implements personalised reach-out campaigns and utilises all clienteling
tools available to complete CRM tasks within given timeframe
o Consistently captures client data and takes notes of all qualitative
information
o knows his/her portfolio of customers, and in particular the VVICs and VICs
he/she handles

‎2. An omnichannel business partner
o has at heart to offer excellence customer serivce and delivers strong
business performance
o uses all omnichannel services available to grow sales
o is aware of store and individual sales and KPI targets and actively engages
in all actions to reach them
o actively completes trainings and participates in ALL commercial activities
set by the SM/ASM /HO
o consistently works to achieve given sales, KPIs and CRM targets
o Is aware of local trading environment and competitors 'activities

‎3. An Operations Excellence supporter
o Ensures impeccable store environment, BOH and grooming at any time of the
day and supports colleagues and managers
o Proactively informs SM/ASM of any structural repair needed in store to
ensure a luxurious environment at all time
o Implements all guidelines related to store and BOH management and
participates in inventories
o Supports after sales clients and follows up to ensure impeccable after sales
service
o ComplIes with established Richemont policies and standards

WE LOOK FOR PEOPLE WHO DEMONSTRATE ENTREPRENEURSHIP, WHO CHERISH TOGETHERNESS,
WHO STRIVE FOR EXCELLENCE, WHO EMBRACE CREATIVITY AND WHO AIM TO HAVE A
POSITIVE IMPACT.