Reference Code: ‎89856

Sales Associate (‎6 Months Temp)

Dubai, DU, AE
Fixed Term
Founded in Florence in ‎1860 as a workshop, shop and subsequently school of
watch-making, for many decades Panerai supplied the Italian Navy and its
specialist diving corps in particular with precision instruments. The designs
developed by Panerai in that time, including the Luminor and Radiomir, were
covered by the Military Secrets Act for many years and were launched on the
international market only after the brand was acquired by the Richemont Group
in ‎1997.
Today Panerai develops and crafts its movements and watches at its Neuchatel
manufacture. The latter are a seamless melding of Italian design flair and
history with Swiss horological expertise. Panerai watches are sold across the
world through an exclusive network of distributors and Panerai boutiques.
Mission (purpose of the job)
A passionate, dynamic sales associate to join a professional & exciting team
in Dubai, UAE. He / She will be responsible for promoting the brand image and
meet or exceed the monthly sales objective, while following all the steps of
the sales process and offer an exclusive customer experience in line with the
brand guidelines. The sales Associate will be reporting to the Panerai
Boutique Manager
Main Responsibilities
SALES

• Boutique sales: meet & exceed budget


• Private viewing with VIP clients


• Receiving new products - checking & tagging


• Handling discount or gratuity requests or other sales actions in the context of the policy defined by the Brand and Finance department

ATMOSPHERE

• Exterior: display windows, lighting, brand name, etc.


• Interior: Point of sale Material, publishing material, Boutique Furniture, lighting, furniture, brand name logo and visuals, catalogues, sales accessories, etc.,

INVENTORY

• Monthly stock taking of all items in the boutique


• Consistency with procedures and continuous checking.


• Participating in stock replenishment request

PROCEDURES & REPORTING

• Cash & Invoicing


• Store opening & closing responsibilities as required


• Follow security procedures in the boutique as per brand and group policies


• NSI Entries (invoices + transfers)


• Timely sales reporting


• Repair documentations

CUSTOMER RELATIONSHIP MANAGEMENT

• Brand Ambassador attitude to be demonstrated internally and externally


• After Sales Service: providing a high level of follow on repairs in coordination with Head office and Richemont Customer service Centre.


• CRM:


• Participate efficiently in all CRM activities (daily activities and punctual campaign/programs)


• Database maintenance and growth, in line with KPI's: building & maintain a long term relationship with existing & new clients
  Profile


• Proven Experience in a luxury service oriented environment


• Excellent organization, presentation and communication skills


• Customer focused: strong understanding of service and customer priorities


• Strong attention to detail with the ability to handle multiple task simultaneously


• Excellent presentation, oral and written communication skills


• Reliable, level headed and honest


• Computer skills


• Fluent in English

Please note that this position is a temporary position for a durationg of ‎6
months