Customer experience unit represents critical and strategic function within the
organization that is responsible to boost customers experience by handling and
managing customer complaints and also is responsible for driving CX
initiatives aligned to business goals with various touchpoints such as
Branches Priority Centres etc
Brief Description:
To Support the Head of Customer Experience and the team in day to day
administrative functions
Interactions with associates at junior levels and simple problem resolutions
Data handling and filing
Requisitioning for office stationary and other items
Maintaining calendar and organizing meetings with Unit Department heads
Arranging files presentations for management meetings in a timely manner
Maintaining regular follow up on action items
Submission of invoices for payments
Detailed Description:
as above
Job Requirements:
as above
Additional Details:
High School Graduation preferred
Minimum of 5 years of experience
Good communication and written skills
Knowledge of Arabic preferred
Good knowledge of MS OfficeWord Excel and Powerpoint
Female
Age 2540
Qualifications
AS Mentioned in the JD
Primary Location : United Arab Emirates-Dubai-Eib Head Office, Dubai
Job : Secretarial
Organization : Digital, Customer Excellence and Marketing
Schedule : Regular
Shift : Standard
Job Type : Full-time
Day Job
Job Posting : Jan 13, 2023, 4:55:17 AM
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