Team Leader (HVAC)

Make a difference every day

The Job Opportunity
Oversee the planning and scheduling of all resources required to deliver the
maintenance service including specifying procedures, parts, labour and the
control of specialist service delivery partners. Once tasks are completed,
audit to ensure that workmanship is to the required standards.

To supervise team/s of Technician or Technical Assistants (Electrical, ELV,
General Trades, HVAC, Mechanical and Project)

Key accountabilities Provide technical support to the contract/project on all
associated equipment and systems. Be responsible for the delivery of all
planned and reactive tasks in accordance with the Service Level Specification
requirements. Support the Maintenance activities of the department/team by
providing specialist engineering knowledge and advice, associated with the
full range of building services equipment. Prepare and provide daily and
monthly management reports and shift handover reports in a timely manner.
Assist in the development and monitoring of policies, procedures and protocols
for the maintenance and repair services (including Permit to Work System and
Emergency Procedures). Carry out risk assessments and develop Method
Statements to ensure all tasks are carried out safely so as not to harm
people, equipment or property in conjunction with the Management and
Procurement.

What we are looking for in our candidates:
Able to foster good relations with colleagues and other departments and be a
good team player.
Flexibility, excellent attention to detail and ability to identify key issues.
Able to work under stringent deadlines and a high pressure environment Highly
motivated and flexible to work in a time-sensitive environment to respond
quickly and effectively to unanticipated high workloads, events and
emergencies Ability to think laterally and analyse and assess a range of
information Ability to multi-task and analyse situations promptly and without
bias so as to determine the proper course of action or alternatives without
jeopardising human safety, quality and the committed performance targets

Specific requirements ‎3 years’ minimum experience working in a building
services engineering department within a facilities management organization.
Proven experience in managing maintenance team/s.
Technically competent with a clear knowledge and experience of building
services system, life safety and buildings controls systems
Strong communication skills and there will be a high level of accountability
to manage, report and escalate any incident or event that may have an impact
on services.
Proficient and able to provide relevant technical support.
A high competency in English language skills, excellent oral, written and
interpersonal communication skills Thorough understanding of all aspects of
safety issues related to maintenance operations Proficient in Microsoft
packages including word, excel and PowerPoint. Adaptable to use company
systems as required to the operations. Ability to use AutoCAD, Visio, MS
Project an advantage Excellent problem solving skills Ability to maintain
employee, contractor and customer confidentiality Ability to effectively
present information and respond to questions from groups of managers, clients
and customers Quick on action and response times, ability to be flexible and
manage priorities Must hold a degree in building services High Voltage
Electrical, Low Voltage Electrical or Mechanical Engineering, or recognized
trade qualifications in building services maintenance or a high level of
equivalent experience in a previous post.

Working with Serco
At Serco, not only is the nature of the work we do important, everyone has
important role to play.
https://www.serco.com/me

We are a team of ‎50,000 people responsible for delivering essential public
services around the world in areas including defence, transport, justice,
immigration, healthcare and citizen services. We are innovators, committed to
redesigning and improving public services for the benefit of everyone.

Join Us

By joining Serco you will have unlimited access to our Global Employee
Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), and
SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who
are passionate about diversity, inclusion and belonging.

We take pride in what we do
Serco is committed to Equal Employment Opportunities and is committed to
ensuring the safety of all of its employees through its Zero Harm initiative.
Please visit www.serco.com/careers for more information.