Maintenance and Fleet Planning Manager

Job Purpose: The Maintenance and Fleet Planning Manager is responsible for the
dnata Technical Services (dTS) GSE & Cargo maintenance planning, material
planning and fleet strategy. You will support and partner with other dTS
functions (e.g. Engineering, Workshops, Special Shops, dTS DWC) and non-dTS
(e.g. P&L, Finance, Operations) to ensure optimum planning and intelligent
inventory management and to ensure governmental and regulatory requirements
are fully met. As the Maintenance and Fleet Planning Manager, you will utilise
your expertise in Maintenance Management and Telematics systems to analyse
fleet data and embed the dnata Preventative Maintenance and GSE Fleet
Strategies, with a key focus on shifting to predictive maintenance and the
fleet transition to electric and sustainable technologies. The overriding
deliverable is to plan for safe, reliable, ground support and Cargo equipment
at the optimum total cost of ownership for the company. Plan - Use business
analytics, Maintenance Management System (MMS) and GSE Telematics, optimise
cost effective maintenance, operation and asset serviceability, through
continuous improvement programs, in accordance with dnata Airport Operation's
strategy. - Partners with dTS operations departments to create plans that
ensure continuous improvement, quality excellence and optimised allocation of
spares and manpower. - Ensures optimum CAPEX (spend) control, including
forecasting and recommending fleet requirements for the business (GSE &
Cargo). - Forecasts requirements for future manpower, including required
skills, new hires and training. - Designs, develops and implements a strategic
maintenance program based on industry best practices, with an emphasis on
preventive and predictive maintenance; focussed on a long term plan of
Reliability Centred Maintenance. - Creates a centre of excellence for the
Material and Maintenance Planning process, ensuring the team creates accurate
and data driven approaches for forecasts and maintenance plans for both GSE &
Cargo. - Ensures that planning departments processes, strategic objectives and
KPIs are fit for purpose and aligned with the various dTS sections to enable
them to meet their departmental KPIs. - Assesses the IT systems used within
dTS, ensuring that the best in class systems are implemented and used
effectively throughout the department. - Ensures effective use of the
Maintenance Management System, that users have sufficient training and that
quality data is going into and out of the system. Deploy - Ensures a safe cost
effective maintenance operation by determining and forecasting resource
requirements (manpower, spare parts, tools and equipment), and supporting the
work management processes by work identification, planning, scheduling,
resource allocation and backlog management review and feedback for continuous
improvement. Manages an interface between the various dTS sections and other
internal and/or external departments to ensure resource availability
(manpower, spare parts, tools and equipment) and a smooth execution of
maintenance activities to meet the SLA commitments for all dTS customers. -
Manages the inventory control system and liaise with all relevant parts
inventory stakeholders to forecast demand and establish inventory strategies
ensuring availability in a cost effective manner to meet the maintenance
plans. - Ensure all evaluation of technical activities, asset specifications
and standards & safety requirements are completed on time and to the highest
quality. - Monitors costs through effective management of staff, identify
areas where productivity improvements can be made. Lead - Champions the use of
available data and optimise the use of various systems in the dTS department
(MMS, Fuel Management System (FMS), Telematics, dEBI, ERP, Sharepoint,
Document Management System (DMS) etc.) to support the planning and maintenance
functions and making data driven decisions. - Builds and maintains
relationships with internal and external customers to ensure that their needs
are understood so that they can meet their SLAs and enhance customer
satisfaction. - Leads by example representing the dnata VMVs, demonstrates and
ensures a collaborative approach with other dnata users and support
departments. - Manages performance of the Central and Group Maintenance
Planners, ensuring that standardisation is applied throughout and that there
is continuous improvement to the planning process. -Tracks FTE performance,
ensuring compliance to safety, processes and procedures. Ensure staff are
motivated and recognised, and build skills and knowledge through appropriate
training, rotations, etc. - Manages and monitors dTS Outsource staff
requirements to ensure KPI's are being achieved, services delivered as per
contracts, and maximum value out of the service providers is being achieved.
Execute - Measures performance metrics and provides regular communication to
Business Analysts and customers relative to SLAs and standards, execution of
specific work and user data relative to their assets. - Ensures that the Total
Cost of Ownership of assets maintained by the various dTS sections is
optimised. - Ensures efficient support to the maintenance operations, making
sure that dTS focus on value added activities and can potentially look to
outsource non-value added activities. - Reviews the
operation/performance/reliability of assets maintained constantly, to minimize
unplanned downtime, pro-actively anticipate problems, and ensure safe
operation and identify opportunities for improvement and unit cost reduction.
- Liaises with other sections of dTS to ensure that all plans, processes and
procedures are aligned to allow dTS to meet its departmental KPI's. - Ensures
compliance to all relevant safety policies, procedures and controls across the
department to guarantee employee safety, legislative compliance and a
responsible environmental and sustainability attitude. - Overall
accountability for the efficiency in planning, spares, manpower and facility
utilisation - Partners with P&L to ensure efficient management of
contracts/annual maintenance contracts, blanket purchase agreements (BPA's)
warranties, and deliveries. - Partners with dAO Commercial team to manage
external customer contracts, ensure they are renewed on-time, delivered
efficiently, and are profitable. - Manages small to medium size projects
within dTS and/or for dTS customers that focus on improved efficiency, reduced
operating costs and supporting new revenue making ventures. - Supports in
developing the fleet management strategy, the strategy must be cognisant of
data from telematics, Resource Planning, technological advances and green
innovation, harmonizing equipment types, reducing overall unit and operating
costs and C02 emissions. - Directs performance and modelling programs that
include measurable KPIs/customer service levels, revenue, productivity,
performance analysis and appropriate corrective actions. - Provides support to
other dnata Stations (outside of UAE) as and when required and proactively
share best practice COE knowledge.
Qualifications & Experience: Qualifications & Experience - Bachelor's degree
in Engineering preferably (Mechanical, Electrical, Industrial, Automotive) -
Airport Operations - A minimum of ‎8 years of relevant experience in a Planning
Management and/or Fleet Management role, including at least ‎2 years in a
ground handling provider or large commercial vehicle fleet/plant operator. -
Knowledge and experience in maintenance management systems - Telematics for
the purposes of maintenance and material planning, fleet planning, and asset
management. - Budgeting and cost control in a maintenance environment IT and
computer literacy - Management, communication, development and leadership
skills - Safety Awareness in ground handling operations and maintenance
activities