Assistant Manager - Custody Operations

Department Description:
With the upcoming changes of local equity market operations model EMCAP
PSCCustody in partnership with a Global Custodian will be offering securities
related services including local and international custody Candidate will
provide operational support to Internal External stakeholders Adherence to
Rules and Regulations from the Regulatorsie SCA DFSA Marketsie DFM ADX NASDAQ
DUBAI DGCX ensure compliance with ENBD policies and procedures as well as
underlying SLAs Agreements SLAs with affiliated and nonaffiliated TMs
Brief Description:
Ensure accurate and timely processing of all operational and settlement
function across all relevant Markets
Improve operations service levels by effective coordination with internal
external stake holders on all operational tasks
Ensure all accounts are reconciled support in audit requirements and any
finance related task

Detailed Description:
Ensure accurate and timely processing of all operational and settlement
function across all relevant Markets
Improve operations service levels by effective coordination with internal
external stake holders on all operational tasks
Ensure all accounts are reconciled support in audit requirements and any
finance related task

Job Requirements:
Manage matching of client instructions with broker contracts and market files
Manage rejection of alleged transactions that do not have client instructions
and follow up processes with counterparties and markets
Manage Payment Process including review and authorisation of payments as
needed
Manage Fee calculation and Billing process
Monitor released vouchers to ensure timely and accurate payments processing
before cut off timings
Manage custody trading portfolio and cash management process for custody
clients
Monitor and update all corporate action events in custody system
Ensure corporate action notifications are sent to clients
Process all corporate action instructions and monitor dividend in securities
and or cash
Provide initial response resolve routine operations related queries received
by email
Monitor operation group mailbox escalate emails when required

Manage custody reporting and reconciliation process for custody clients
SCA Monthly report preparation
Monthly reporting of various submissions such as tax invoice preparation
Ensure all accounts are reconciled support in audit requirements and any
finance related task

Attending to system issues in coordination with IT logging call in remedy
ensuring the issues are resolved appropriately
Liaise with stakeholder management to ensure operational queries are processed
referred to relevant parties escalated to supervisor when required
Investigate and resolve customer complaints relating operational matters
escalate when required
Ensure valuable input to new and ongoing activities
Identify processes for improvement and automation in the relevant work area
Act as back up for other team members when assigned
Ensure adherence to task lists as per the assignments
Support in any other task assigned by the Head of Custody Operations

Additional Details:
Bachelor Degree
Professional examination

‎5 years of experience in in related field area

Qualifications
AS Mentioned in the JD
Primary Location : United Arab Emirates-Dubai-Dubai-Jumeriah Al Wasl
Road
Job : Professional Support
Organization : ENBD Capital
Schedule : Regular
Shift : Standard
Job Type : Full-time
Day Job
Job Posting : Jul ‎14, ‎2022, ‎1:51:‎12 AM