Assistant Operations Manager
(10074)
At Atlantis, we exist to bring the extraordinary to every holiday and
experience through connection, empowerment, precision, care and warmth.
Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique
destinations full of life, wonder and surprise, where we seek to exceed our
guests' expectations at every possible turn.
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic
Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island
in Dubai. With a sense of exhilaration and discovery, we create unforgettable
memories by providing guests the opportunity to discover an extraordinary
world filled with thrilling adventures. Whether we are designing a couple's
retreat or serving the extraordinary in one of our award-winning celebrity
chef restaurants, we approach everything with imagination to spark a sense of
courage, inspiration and innovation. This is not simply our job, it's our
passion.
About The Role
As an Assistant Operations Manager for our Imperial Club, you will be
responsible for supporting the Operations Manager Imperial Club Services in
overseeing the operation across the lounges and lobby coordinating and
monitoring all guests' arrival, departure to ensure that our in-house guest
experiences are as per resort standards. Your responsibilities include
supporting with training and developing team members, coordinating employees'
schedules, and ensuring that company standard operating procedures, policies,
and procedures are being followed and consistently implemented. Finally, you
will help to deliver outstanding guest service, and overall customer
satisfaction.
About You
The ideal candidate will have experience within a luxury hotel, with a minimum
of 5 years' experience in Hospitality. To be considered for this role you must
also have at least 1 years' experience working within a Club Lounge
environment or similar at an Assistant managerial level with an international
luxury. To be successful in this role you will also have acquired knowledge
within the Rooms, Front Office Division and crossed over into F&B, with some
leadership experience. The ability to excel working in a fast-paced
environment managing multiple business requirements whilst exceeding guest
satisfaction will also be a key part of this exciting role.
Atlantis Dubai is an iconic entertainment destination comprised of two world-
class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an
unbeatable opportunity for you to grow and develop in your career. Join a team
that is adventurous, creative, warm-hearted and extroverted. We believe in
making our guests happy beyond anything they have ever imagined. We wow them
at every turn and create memories that will last a lifetime. You will be at
the heart of this vision, to constantly innovate to deliver Amazing
Experiences and Everlasting Memories.
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