Reporting to Mall of the Emirates Deputy Boutique Manager, you will contribute
to the success of the boutique through ensuring excellent client experience,
demonstrating proper planning, follow up and efficient leadership. You will
develop the potential of each individual team member and pave the way for
success of the business activity. As a true ambassador of Style and Brand
Image, you will contribute to making Chanel the ultimate reference in luxury.
Your main responsibilities are:
Managing a team of Fashion Advisors
* Ensure the teams proper understanding and deployment of the House's strategy
* Coach the team to bring it to a high level of style expertise and client experience
* Federate and motivate the team towards the achievement of commercial objectives via regular one-to-one follow-up meetings
* Maximize the potential of the individual, define the priority actions of individual skills development and monitor them while ensuring regular communication to the Deputy Manager on this topic
Driving the business
* In collaboration with the Deputy Manager, you will contribute to the development and implementation of the boutique overall business strategy
* Oversee the compliance with Boutique procedures and the Boutique Charter
* Pro-actively propose suggestions for a better client experience and boutique operational efficiency
* Manage and monitor sales of an activity to ensure strong progress towards the goal
* Assist in buying of the collections for the boutique while respecting the budget, the guidelines and the one boutique one story
* Perform quantitative analyses to make recommendations related to business and product strategy
* Set up action plans aimed at developing business and performance of the activity
* Make regular reports to the Boutique Management
* Ensure the visibility of the product line in collaboration with Visual Merchandising
* Optimize inventory management and follow sell-through and inventory objectives for his category
Being an ambassador of the brand
* With clients by ensuring consistent delivery of client experience in line with the brand guidelines and participation in client events
* Always embody the environmental and societal values of the House and act as an ambassador of the house
* Uses Chanel Brand Image as a filter in decision making
You are results driven with excellent communication skills and strong
leadership capabilities. Your solution-oriented and detail-oriented mindset,
and your ability to adapt in an ever changing environment will be key assets
to succeed in this position.
Excellent spoken and written English skills are a must.
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