The Operations Manager works closely to the Store Manager and contributes to
run properly all back of house activities of the boutique. Along with the
Store Manager is responsible for IT Systems management, all facilities
management, stock and inventory. Also is in charge for all security, logistic
and after sales matters.
Main Responsibilities
* Ensure proper store operations according to Operation manual, the human resources guide and other related material
* Be able to correctly operate the Retail Pro Management system, in all areas relating to stock transfer, payment, stock inquiry and customer database input
* Manage and maintain the store facility, inclusive of all cleaning, repair, and replacement of damaged fixtures, furniture, registers, and other related items to facility
* Oversee maintenance on all lighting and electrical systems as required
* Ensure organization of all back of house areas, stock rooms, maintenance rooms, alterations, rest rooms, and hold areas
* Serve as direct liaison between all sub-contractors and vendors to verify work standard and condition of store
* Control store expenses and ensure accurate records of all store expenses
* Ensure proper procedures are being met in regards to cash, credit card and check processing
* Control Petty cash in accordance with company policy and procedure
* Manage, facilitate, and ensure completion of all inventories and cycle counts
* Process necessary action to ensure inventory accuracy
* Collaborate with and support Legal department in all areas of risk management, physical security, store cash controls, inventory management, inter-store communication, and audits
* Manage and maintain all store equipment inclusive of office equipment, computers, registers, alterations, music, ticket machines, etc.
* Ensure proper order on packaging material, stationary, CRM materials etc
* Maintain depth and accurate records of repair (After Sales Service follow up)
* Maintain depth and accurate records of repair up
* Oversee all processing of shipments, transfers, and consignments
* Ensure optimum customer after sales service, accuracy and integrity
* Maintain and order all supplies necessary
* Ensure all HR documents are processed correctly in a timely manner
* Ensure all associates are aware of and abide by all HR policies
* New Hire Training on back office procedure, including POS Scheduling staff
* Ensure all associates are aware of and abide by all POS policies and procedures.
Qualifications
* 7-10 years experience in Fashion/Luxury Sales
* 5-7 years experience in a Managerial role
* Experience with stock management is essential
* Bachelor's or Master's Degree is preferred
* Administration and financial skills
* Excellent relationships skills, self-motivated, friendly and resilient
* Leadership, confidence, organization, professionalism
* Goal oriented approach, multitasking
* Computer skills
* Fluent English knowledge of second language is a plus
* Country / Region : United Arab Emirates * City : Dubai * Business group: Fashion & Leather Goods * Contract type: Permanent Job * Function: Retail * Experience required: Minimum 10 years * Reference No.: FEND02773 * Date of publication: 2023.01.12 ## **Position** the Store M…
Reporting to Mall of the Emirates Deputy Boutique Manager, you will contribute to the success of the boutique through ensuring excellent client experience, demonstrating proper planning, follow up and efficient leadership. You will develop the potential of each individual team member and pave the w…
The Department Manager works in close cooperation with the Store Manager contributing to run properly its own department activities, meeting KPIs and striving to achieve assigned goals. He/she is responsible for merchandising, stock availability, sales, profitability, customer journey, team and gen…
Company: Fendi Country / Region : United Arab Emirates City : Dubai Business group: Fashion & Leather Goods Contract type: Permanent Job Function: Retail Experience required: Minimum 5 years Reference No.: FEND02419 Date of publication: 2022.07.05 POSITION The Department Manager works in close coop…
**Who we are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all…
* Country / Region : United Arab Emirates * City : Dubai * Business group: Watches & Jewellery * Contract type: Permanent Job * Function: Retail * Experience required: Minimum 3 years * Reference No.: CHAU01091 * Date of publication: 2022.12.13 ## **Position** _Located in the …
### **Job Information** Industry Real Estate City Dubai State/Province Dubayy (Dubai) Country United Arab Emirates Zip/Postal Code 00000 ### **Job Description** * Manage all leasing activities for the mall including attracting new tenants, vetting prospective clients, rental negotiations, the dev…
##### **Job brief** We are looking for an Operation Manager to lead, manage and take overall responsibility and accountability for the operational activity of the Facility Management services. To plan, implement and continuously monitor all service streams; ensuring services are cost-effectively de…
The Operation Manager is responsible for managing the operation of assigned QSR and/or casual dining units in support of the location. The role holder is also responsible for achieving targeted sales, profitability, customer service, and market share goals, while protecting the long-term success an…
Role Summary We are looking for a People Operations Manager to join our team and be part of our growth. If you're a people person who is hungry for a new adventure, a multinational workplace is waiting for you. What's On Your Plate? * People partner to your respective business functions (managing…