Employee Relations Investigation Lead

Job Summary:
The HR Investigations Lead's responsibility is to conduct investigations of
HR-related concerns escalated to the Employee Relations & HR Policy team from
all sources, and other Employee Relations related work across a specific
geographic cluster, as well as supporting region wide investigations as
needed.

Key Responsibilities:
Conduct and lead independent investigations of highly complex employee
matters, including Ethics, executive and other escalations and complaints in
order to thoroughly fact find, resolve the issue(s), and to mitigate risk to
the franchise within prescribed timeframes.
Conduct review of any anti-retaliation query positive results and take any
required action forward in partnership with the relevant stakeholders
Participate in the year end accountability framework review process, providing
the relevant updates on ongoing investigations to the relevant stakeholders
Transformational change agent, including identifying and providing solutions
for enhancements and efficiencies in the ER investigative process.
Adhere to established, and evolving, standards for detailed, auditable and
required documentation related to employee relations matters.
Facilitate any local disciplinary committees required by the Global
Disciplinary Review Policy in accordance with local legislation and escalate
any discipline cases requiring a regional or global disciplinary committee
Provide consultation, guidance, and coaching to Human Resources and business
partners on the appropriate handling and resolution of employee relations
matters where ER is not investigating the particular matter(s) or where the
responsibility has been delegated to another apprioraite parter (e.g. local HR
or external)
Foster strong work relationships and collaboration with key investigative
partners (Employment Legal, Independent Compliance Risk Management (ICRM) Citi
Security & Investigative Services (CSIS))
Track and analyze ER issue trends, diagnose root causes, and develop
recommendations for corrective strategies.
Exceptional report writing and the ability to deliver clear and concise
investigative summaries in accordance with applicable requirements.
Critical thinking to review and credibly challenge investigation findings.
Conduct investigations in others regions when needed.

Competencies/Skills:
Ability to build solid relationships at all levels and influence collaborative
outcomes.
Excellent verbal communication and presentation skills and ability to
effectively communicate with all levels of management and across all
functional areas, particularly senior levels (including business/function
heads).
Exceptional writing and verbal communication skills.
Self-motivated and with excellent attention to detail and accuracy
Demonstrated partnership development and management.
Strong analytical and organizational skills.
Consistent demonstration of ownership and accountability (driven to “do the
right thing”).
Ability to work well in a fast-paced, team-oriented, intense environment.
Fluent in English (writing and speaking) - Bi-lingual skills preferred
French required
​

Qualifications/Experience:
‎4-‎7+ years Employee Relations or Employment Law experience or equivalent.
Extensive investigation experience, as well as, experience working globally.
Knowledge of employment policies, practices and employment law and
regulations.
Prior experience working across multiple jurisdictions preferred

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Job Family Group: Human Resources
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Job Family: Employee Relations
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Time Type:
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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race,
color, religion, sex, sexual orientation, gender identity, national origin,
disability, or status as a protected veteran.

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applicants to apply for career opportunities. If you are a person with a
disability and need a reasonable accommodation to use our search tools and/or
apply for a career opportunity review Accessibility at Citi .

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