We are seeking a dedicated and personable Receptionist to join our team at
HatchFit Physiotherapy Clinic. The ideal candidate will be the first point of
contact for patients, providing exceptional customer service and creating a
positive and welcoming atmosphere in the clinic. The Receptionist plays a
crucial role in ensuring the smooth operation of the front desk and
administrative functions.
Responsibilities:
* Front Desk Operations:
* Greet and welcome patients and visitors in a friendly and professional manner.
* Manage incoming calls, answer inquiries, and redirect calls to the appropriate personnel.
* Maintain a tidy and organized reception area.
* Appointment Scheduling:
* Schedule and confirm patient appointments using our clinic management system.
* Coordinate with physiotherapists to ensure efficient appointment scheduling and optimal use of clinic resources.
* Provide information about services, treatments, and appointment procedures to patients.
* Patient Relations:
* Assist patients with the completion of necessary forms and paperwork.
* Address patient queries and concerns with empathy and discretion.
* Maintain patient confidentiality in compliance with healthcare regulations.
* Administrative Support:
* Assist in maintaining patient records and ensuring accuracy of information.
* Handle basic administrative tasks such as filing, data entry, and photocopying.
* Collaborate with other clinic staff to support overall clinic operations.
* Communication:
* Communicate effectively with internal staff and external stakeholders.
* Relay important messages and information to the appropriate individuals promptly.
Qualifications:
* Previous experience in a receptionist or customer service role is preferred.
* Excellent communication and interpersonal skills.
* Strong organizational and multitasking abilities.
* Proficient in using office equipment and computer software, including MS Office.
* Familiarity with medical terminology is a plus.
### **Job Information** Industry FMCG/Foods/Beverage City Dubai State/Province Dubai Country United Arab Emirates Zip/Postal Code 337-1500 ### **Job Description** * Responds and receives all incoming calls, telephone inquiries and directing them to the concerned parties to ensure inter and intra …
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