About the Role
Your key priority will be delivering a positive customer experience during all
interactions with existing and potential parents, visitors, staff and
students.
Responsibilities will include providing information to visitors on a full
range of topics, answering phone calls in a courteous manner and maintaining a
database of school visitors.
Provide an excellent and memorable customer experience while ensuring that
GEMS policies, procedures and codes of conduct are followed at all times. You
will have an excellent communication and organization skills. You will work in
close relationships with the front of house team, attend staff meetings and
serve on committees as and when required.
About You
Minimum of 1 year experience in a front of house or customer service role with
secretarial and computer skills at a professional level and will be an
advanced user of Microsoft Office.
Excellent presentation skills and will be able to communicate with a variety
of internal and external stakeholders in an effective, professional and timely
manner. Working under pressure, able to multi-task in an efficient manner and
be able to manage a high workload at peak times throughout the school day.
Deliver an outstanding customer experience in all situations.
About Your Benefits
This section should include 1 paragraph only to mention the benefits to
attract potential applicants.
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