Service Coordinator 's main objective:
* To support Services team.
* To work with clients to provide quality service and to ensure clients get the services they need
Responsibilities :
* Manages employee schedule.
* Responsible in assisting employees in visa application or any related travel requirements e.g ticket booking.
* Manages employee gate pass application and induction
* Acts as liaison between clients and company.
* Scheduling appointments for clients, answering phones and tracking clients' service records.
* Answers client and customer questions.
* Tools transportation arrangements and coordination.
* Assist Services team to prepare site related draft docs, Document control, Tools Calbration logs etc.
* Responding to complaints and resolving issues or matching clients with better services.
Depending on the company's priorities, the job holder may be assigned other
tasks within his/her skills and competences and for which he/she will be
trained by a third party if needed
Skills
Technical: Excellent critical thinking, customer service and problem-solving
skills. High quality organizational skills. Team player.
Language: Excellent verbal and written communication skills
IT: Proficient skills in Microsoft Office, including Microsoft Word and
Microsoft Excel
Behaviour: The ability to work well under deadlines and to multitask. The
ability to build relationships and coalitions within the community
Profile
Education: Bachelor 's degree
Experience: 1-3 years of industry experience or a related Admin/customer
service experience required
Service Coordinator position involves the employee managing service teams in the site and customer expectations. Service Coordinator will be required to take or manage customer bookings -from initial booking to completion of service, including payments, comply with requirements of clients, provide …
###### **About Zahrawi Group** Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries. #####…
###### **About Zahrawi Group** Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries. #####…
###### **About Zahrawi Group** Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries. #####…
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