Zahrawi Group is a leading company in the GCC Healthcare Industry with its
presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and
distributes high-quality products and services to Hospitals, Clinics,
Laboratories, & Analytical Industries.
The incumbent provides support to Zahrawi's existing customers by taking
service inquiry calls and informing the Service Engineers to address any
issued the customer is facing.
Accountabilities:
* Responsible for the inventory of the spare parts, monitoring and managing the inventory on a regular basis.
* Interacting with customers, providing information about contracts and services of the machines.
* Assisting the Service Engineers with the service inquiries coming from the customers.
* Answering the questions of customers regarding the services schedule.
* Keeping the instruments, customers and service contracts database of all existing customers and updating them regularly.
* Monitoring smooth transactions of service operation performed by the Service Engineers.
* Performing all administrative supports such as filling records, maintaining a weekly report from Service Engineers, reporting directly to Line Manager for every circumstance occurred.
* Preparing all required documents required regarding new installation to ensure and provide appropriate customer service satisfaction.
* Coordinating with the Sales & Accounts Departments to monitor transactions for spare parts orders, invoicing of service contract and payments.
* Monitoring progress of job orders and service contracts.
Minimum Qualification : Bachelors Degree
Years of Experience : 1 - 2 years
Job Specific Skills : FANR, Nuclear Medicine, Supply & Demand Planning,
Regulatory Affairs
Additional Details : Candidates should be based in the UAE and should be
willing to move to Company visa.
Location: UAE - Dubai
Job Type: FULLTIME
Job Posting Date: 19-04-2023
Division/Department: Service
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###### **About Zahrawi Group** Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries. #####…
###### **About Zahrawi Group** Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries. #####…
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