What to Expect
APPLICATIONS FOR QATAR MARKET ONLY PLEASE.
As a Delivery Advisor at Tesla, you will be responsible for guiding customers
through the delivery process and ensuring that they have a frictionless and
exceptional experience when taking delivery of their Tesla vehicle. You will
be a delivery expert who adds your own guidance to the ownership solution,
validating and adjusting it as needed to ensure a successful delivery.
You have relentless determination to succeed, and you are driven by the
mission of Tesla to accelerate the world's transition to sustainable energy.
You are part of a larger sales and delivery team who works closely and
flexibly on all tasks. You are expected to cooperate frequently and display a
one-team mentality to achieve sales and delivery targets.
What You'll Do
* Take over the customer once the order has been placed and guide them through the delivery process
* Validate and adjust the purchase solution designed by the Tesla Advisor to ensure a successful delivery process
* Create an ownership solution for customers who have made their purchase without previous interaction with Tesla
* Use your delivery expertise to support customers with financing, trade-ins, and registration, and ensure a smooth and timely delivery process
* Communicate regularly with customers, setting the right expectations and providing updates on delivery timelines
* Address any questions or concerns that customers may have about the delivery process and provide solutions to any problems that arise
* Ensure that all required documentation is completed accurately and on time
* Closely adhere to all processes to ensure a speedy revenue recognition and cash collection
* Coordinate with other members of the Tesla team, including the Delivery Experience team and the Service team, to provide a seamless and exceptional customer experience
* Ensure that all customers are satisfied with their delivery experience, and that any issues are resolved to their satisfaction
* Conduct vehicle handovers and
* Meet or exceed delivery targets and performance metrics
General duties:
* Operate with a flexible mindset to support sales and delivery needs across the team
* Ensure that customer details and all actions are accurately tracked and updated in our internal systems
* Execute on and share best practices with and across your Tesla location
* Educate customers on the full Tesla ecosystem and all available solutions available to meet their needs
* In respect to Tesla's processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it done
* Manage any additional duties to support wider business requirements
What You'll Bring
* Strong operations skills, and the ability to manage multiple tasks and priorities in a fast-paced environment
* Good problem-solving skills, with the ability to anticipate and address potential issues before they arise
* Excellent communication and interpersonal skills, and the ability to build strong relationships with customers and colleagues
* Ability to explain complex topics to customers in simple terms
* Attention to detail and a focus on accuracy, with the ability to complete documentation accurately and on time
* Ability to work independently and as part of a team
* Passion for Tesla's mission and products, and a desire to provide an exceptional customer experience
At Tesla, we believe that the delivery experience is an essential part of the
customer journey, and that every customer deserves a frictionless and
exceptional experience when taking delivery of their Tesla vehicle. As a
Delivery Advisor, you will play a critical role in ensuring that customers
have a positive experience when taking delivery of their Tesla, and that they
are fully satisfied with their purchase. If you are passionate about
operations, problem-solving, and delivering exceptional customer experiences,
we encourage you to apply for this exciting opportunity.
What to Expect As a Delivery Advisor at Tesla, you will be responsible for guiding customers through the delivery process and ensuring that they have a frictionless and exceptional experience when taking delivery of their Tesla vehicle. You will be a delivery expert who adds your own guidance to th…
**What to Expect** As a Delivery Advisor at Tesla, you will be responsible for guiding customers through the delivery process and ensuring that they have a frictionless and exceptional experience when taking delivery of their Tesla vehicle. You will be a delivery expert who adds your own guidance t…
Long Description Job Summary To provide an outstanding customer experience at time of delivery of vehicles back to customer. To ensure each customer is satisfied from their visit to us and provide necessary feedback using prescribed formats for development of the satisfaction levels Job Respons…
**Leading the future in luxury electric and mobility** At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and des…
**Date:** 8 Dec 2023 **Location:** KW **Company:** Alghanim Industries Long Description Job Summary To provide an outstanding customer experience at time of delivery of vehicles back to customer. To ensure each customer is satisfied from their visit to us and provide necessary …
**About GMG:** GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG 's investments span acr…
**About GMG** GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG 's investments span acro…
**What you will do** Here at Cisco Advisory, we strive to offer our clients a premium experience: combining the trusted Cisco brand with highly skilled and experienced individuals offering years of industry exposure and market understanding to provide a custom-built advisory service tailored to our…
Responsibilities * Develop new sales leads and prospects. * Achieve assigned sales targets through developing business with Existing customers and New Customers. * Implement go-to-market strategy to increase revenue and grow Qatar market share * Understand and appreciate market trends, comp…
Algemene informatie Job Advert Title HR Service Delivery Advisor Locatie Koninkrijk Saudi-Arabië Function/Business Area Human Resources Afdeling HR Operations Werkcategorie Arbeidsovereenkomst voor onbepaalde tijd Functiebeschrijving HR Se…