Guest Service Agent @ Hotel Indigo Dubai Downtown

About Us
A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more
than satisfy our guests' curiosity, we inspire them. Our passionate colleagues
help create memorable and unique experiences for our guests; in a place truly
connected to the local neighborhood, infused with intriguing design and local
flavors. Where every day brings new discoveries, fresh experiences, and
unexpected ideas.
The hotel boasts ‎269 tastefully decorated rooms, each thoughtfully designed to
reflect the hotel's neighborhood story, the story of Dubai Creek.
And just like our hotels, no two colleagues are the same. So, we're curious
about YOU. How will you inspire the eclectic rhythm in our hotels? How will
you bring the local neighborhood story to life? At Hotel Indigo® hotels, we're
excited to meet spirited characters who can delight the most curious guests.
Your Day to Day
In a nutshell, as Guest Service Agent, you will be responsible for guest
check-in in this vibrantly designed lifestyle hotel located in a key location
in Dubai. You will ensure that all booking details are recorded accurately,
ensure that billing instructions are clarified, update guest folios and
balance all transactions at the end of every shift.
You will represent the Front Office Department in a professional and courteous
manner at all times with all guests & colleague interactions. You will
perform the shift checklist to ensure accuracy of all aspect of shifts.
You'll report to the Front Office Manager and will play a big role in
supporting the overall success of the hotel.
What We Need From You
As the first lifestyle branded hotel of IHG in the Middle East, this is a
great opportunity for talented hospitality and Front Office professionals to
step up in their career and experience a new challenge in a trendy lifestyle
brand.
The right fit for this role is someone who has a solid hotel background with
an energetic and fun personality. You should be passionate about people and
hospitality. You should have a minimum of ‎1 to ‎2 years ' experience working in
Front Office.
Ideally, you will need to be flexible with working hours and be a team player.
You will be an enthusiastic individual who can communicate easily with both
your fellow team members and guests. You will bring with you strong
interpersonal and problem-solving skills and excellent command of written and
spoken English.
If you are this person, we'd like to meet you.
What We Offer
Join us and not only can you benefit from the world of variety and opportunity
that comes with working for a global organization, you can also look forward
to being part of a company that will appreciate you for being you. We 'll
reward all your hard work with a great salary and benefit package.
What's more, because your career will be as unique as you are, we'll give you
all the tailored support you need to make a great start with IHG, be involved
and grow. So, whoever you are, whatever you love doing, bring your passion to
IHG and we'll make sure you'll have room to be yourself. Find out more about
joining us today by going to careers.ihg.com
At IHG, we've made a promise. As one of the world's leading hotel groups,
we're here to deliver True Hospitality for Good. Making our guests and
colleagues feel welcome, cared for, recognised and respected - wherever they
are in the world. Want to be part of the journey?
Hotel Indigo is an upper-upscale boutique brand that captures the true spirit
of the neighborhoods our hotels belong to. With over ‎125 properties worldwide,
we look for individuals that can inspire our guests to make unique
discoveries. Opening the door to meaningful connections to the diverse people,
places, and cultures of the local area.

Making travel inspiring. It's what we do. Let's Go Further Together.