Franchise Hotel - Guest Service Agent

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

About Us
Travel is a journey. We help make it a joy.


Starting with a warm, inviting welcome for all guests, whether traveling on
business or for fun, enjoying a quick night, or relaxing for the week. At
Holiday Inn ®️ we thrive on making our guests stays brighter, helping them
create memories that will last a lifetime. Irresistible smiles are our
specialty. We should know, we've been on our journey since ‎1952. So if you can
help us spread the joy of travel to all, we'd love to give you a warm welcome
to the Holiday Inn®️ family.


**


Your day to day**




First impressions count. To get our guests' memorable experiences off to an
unforgettable start, we're looking for a Front Desk Agent who can make
transactions feel seamless, offer exceptional local insights, and anticipate
every request to make our guests feel right at home.


Every day is different, but you'll mostly be:*
* Kicking off truly memorable guest experiences with the warmest of welcomes
* Acknowledging IHG Rewards Club members and returning guests in person or over the phone
* Taking, managing, and receiving payments for guest bookings
* Making the check-in and check-out process feel swift and seamless
* Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
* Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations

What we need from you


*
Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
*
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
*
Fluency in the local language - extra language skills would be great, but not essential
*
Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computer skills

What we offer


*We give our people everything they need to succeed. From a competitive
salary that rewards all your hard work to a wide range of benefits designed to
help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference
and encourage colleagues to bring their whole selves to work. We are an equal
opportunity employer and offer opportunities to applicants and employees
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, protected veteran status, or disability. We promote
a culture of trust, support, and acceptance. Always welcoming different
backgrounds, experiences, and perspectives.

So, join us and you'll become part of our hotel family.

ملخص الوظيفة

  • المُعلن : InterContinental Hotels Group
  • تاريخ الإعلان : 04/06/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

وظائف أخرى مثل هذه الوظيفة

دبي
14/07/2023

**About Us** JOIN ISHRAQ HOSPITALITY Ishraq Hospitality, established in 2007, has been here for more than a decade and by bringing our network of hotels together with a drive to nurture talent, we are committed to provide our colleagues "A Place to Grow". We present opportunities for them to build…

دبي
28/05/2022

**Posting Date** May 24, 2022 **Job Number** 22085618 **Job Category** Administrative **Location** The Dubai EDITION, Dubai Fountain Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** Edition Hotels **Schedule** Full-Time **Relocation?** N **Position Type*…

دبي
03/05/2022

Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. Job Description The primary responsibility of a guest service agent is to provide expe…

دبي
15/07/2022

#### **Description** A Front Desk Receptionist for the Waldorf Astoria Dubai International Financial Centre, welcomes Guests, assists with arrival and departure procedures, offers current information to Guests as requested, and manages incoming requests from the hotel communications systems (teleph…

دبي
15/06/2022

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopoli…

دبي
31/03/2023

Company Description Avani Palm View Dubai Hotel & Suites soars 48 storeys high, the Dubai Marina and Palm Jumeirah beyond providing a wow backdrop. Featuring a range of accommodation configurations, Avani offers the perfect base for corporate travellers, families and long-term guests looking for…

دبي
05/04/2023

**Job Number** 23064176 **Job Category** Rooms & Guest Services Operations **Location** The Dubai EDITION, Dubai Fountain Street Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Typ…

دبي
13/05/2023

Company Description ** Your team and working environment:** Make the most of now. If there is something, we are very proud of at Grand Plaza M ovenpick Media City is our story. We see ourselves as a place where people can best realize opportunity, because sometimes all you need to do is the ordi…

دبي
07/06/2023

Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can conti…

دبي
10/06/2023

Company Description If you are a traveler seeking stylish short/long term accommodation close to local attractions, or you are seeking a longer term corporate stay, Oaks Liwa Heights Suites Dubai, offer an ideal base for all your travel needs. Offering luxurious accommodation and first-class fac…

Language: English