Role Summary
As the Store Operations Team Lead you will be responsible for ensuring our on-
ground operations team (pickers/scanners) are managed efficiently.
What's On Your Plate?
* Scheduling: Ensuring allocation of pickers and scanners is done consistently and in the best way possible
* Negotiations: Ensuring we are getting best deal from our 3PL partners
* Efficiency: Ensuring that on-ground teams are operating at maximum output
* Training: Ensuring that on-ground teams are trained properly and know what they're doing
* Quality output: Ensuring that the output of the picking and scanning is what is desired, and taking necessary actions to drive it
* Managing a monthly allocated budget and a team of minimum 100 pickers and scanners
* Managing in-store operations for our preferred partners
What Did We order?
* Ability to work under pressure with a strong understanding of operations
* Ability to think on their feet and come up with creative solutions to problems
* Strong negotiations skills
* Ability to motivate a junior team and simplify concepts whilst managing complex schedules
* Prior experience in operational roles (specifically roles that had Quality Control aspects or scheduling aspects) is a plus
* Can work with heavy data sets and Excel
* Comfortable understanding and working with various systems
Role Summary Store Operations Lead is responsible for ensuring our on-ground operations team (pickers/scanners) are manage efficiently. Role Scope ➢ Scheduling: Ensuring allocation of pickers and scanners is done consistently and in the best way possible ➢ Negotiations: Ensuring we are gettin…
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