Team Lead Logistics Operations

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Role Summary:
Managing and improving the rider performance of allocated zone/s within a
city. Taking ownership of rider service levels by measuring compliance,
finding performance gaps and execute a plan to fill performance related gaps.
What's on Your Plate?
* Monitor and improve Rider Performance and Compliance
* Lead Rider Recruitment for the allocated zones
* Lead a Team of Rider Coordinators and/or Rider Captains
* Manage rider roster with proper allocation of shifts/breaks/off-days etc
* Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor
* Inventory management and usage compliance of Rider equipments
* Groom rider quality (behaviour, appearance, professionalism, presentational etc)
* Setting up a performance improvement plan to improve performance of low performing riders
* Reduce rider complaints originating from customers
* Monitor riders performance on individual level and responsible for coaching/warning riders
* Audits fleet appearance & rider behaviour via on ground visits
What did we order?
* Bachelor's Degree
* ‎2-‎3 years of experience in food/grocery tech industry is highly preferred
* Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc
* Strong communication skills, both written and verbal. English and Urdu is a must. Arabic is a plus.
* Influencer and a negotiation with good public speaking and presentation skills
* People management skills: Experience of managing bigger group of people

ملخص الوظيفة

  • المُعلن : Talabat
  • تاريخ الإعلان : 04/05/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

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