Billing Assistant

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Billing Assistant
Job Description:



  • Make contact with defaulting customers via phone, WhatsApp and e-mail with the aim of solving financial disputes and making negotiations;

  • Issue bank slips, payment statement and correction statement in the system, in order to meet the customer 's request;

  • Customer service via WhatsApp taking turns with other people on the team, aiming to solve doubts and other demands that may arise.

  • Calling delinquent customers offering possibilities to get payment for overdue bills.
    Job Requirements:

  • Issuance of advance payment slip or settlement of the contract, via the system, checking with the customer in order to settle and/or anticipate the installments requested by the customer;

  • Instruct on the contractual clauses of the Purchase and Sale Agreement, whenever questioned by the customer in order to provide him with information.

  • If necessary, provide guidance on the cancellation and amendment process, referring the client to the responsible sector to proceed with the cancellation and/or amendment procedure;

  • Respond to internal or customer e-mails.

ملخص الوظيفة

  • المُعلن : ZC CONSULTING, UNIPESSOAL LDA
  • تاريخ الإعلان : 12/07/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

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