About Us
JOIN ISHRAQ HOSPITALITY
Ishraq Hospitality, established in 2007, has been here for more than a decade
and by bringing our network of hotels together with a drive to nurture talent,
we are committed to provide our colleagues "A Place to Grow". We present
opportunities for them to build a career, gain valuable competencies and
skills through work experience, alongside some of the region's best hoteliers.
We believe in responsible business and treating colleagues well. That's why we
promote equal opportunity, diversity, and inclusion in our business; and
strive to help people progress.
Join and grow in one of our hotels: Crowne Plaza Dubai Deira, Crowne Plaza
Dubai Jumeirah, Holiday Inn Dubai Al Maktoum Airport, Staybridge Suites Dubai
Al Maktoum Airport, Holiday Inn Express Dubai Airport, Holiday Inn Express
Dubai Internet City, Holiday Inn Express Dubai Jumeirah, Holiday Inn Express
Dubai Safa Park
https://ishraqhospitality.com/en/
**
Your day to day**
JOB SCOPE:
- To assist the FOM/ FO Supervisor in the effective operation of the Front Office department, ensuring that all company standards of quality and cleanliness are always maintained whilst meeting the need of the business. Promotes the desired work culture.
What we need from you
DUTIES AND RESPONSIBILITIES:
- **To report to work prior to the commencement time, well-groomed and dressed as per the hotel's grooming standards.
****
- **To promote a professional image and to provide a quick and efficient service to all guests regardless of whether they are resident or non-resident.
****
- **To have full and comprehensive knowledge of the hotel including service and in turn service and outlets.
****
- **To strive to anticipate the guests' needs wherever possible, to enhance quality service and in turn complement clients' satisfaction.
****
- **To perform all daily tasks to a consistent high standard in line with both departmental and hotel standards.
****
- **To cooperate with colleagues requiring assistance in a prompt, caring and helpful manner and to be flexible in assisting other departments in response to the business and guests' needs
****
- **To maximize revenue by upselling and ensuring all services are charged for where applicable.
****
- **To make sure behavior measures up to hotel standards required by hotel and its representatives as directed in the staff handbook.
****
- **To be aware of the Priority Club and assist in achieving targets.
****
- **To be aware of all corporate products and promotions etc. and any other restriction of this and action accordingly.
****
- **To attend all company courses, in-house training sessions and meetings as requested by the management.
****
- **To ensure that all guests are greeted with a friendly welcome and offered the highest standards of care and satisfaction throughout their stay.
****
- **To ensure that standards of performance are as per the SOP Manual.
****
- **To maintain a high level of confidentiality with regards to Guest & Management.
What we offer
We give our people everything they need to succeed. From a competitive
salary that rewards all your hard work to a wide range of benefits designed to
help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference
and encourage colleagues to bring their whole selves to work. We are an equal
opportunity employer and offer opportunities to applicants and employees
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, protected veteran status, or disability. We promote
a culture of trust, support, and acceptance. Always welcoming different
backgrounds, experiences, and perspectives.
So, join us and you'll become part of our hotel family.