Company Description
We are far more than a worldwide leader. We welcome you as you are and you can
find a job and brand that matches your personality. We support you to grow and
learn every day, making sure that work brings purpose to your life, so that
during your journey with us, you can continue to explore Accor's limitless
possibilities.
By joining Accor, every chapter of your story is yours to write and together
we can imagine tomorrow's hospitality. Discover the life that awaits you at
Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!
Job Description
Guest Service Agent
First impressions are everything! As a Guest Service Agent, you will take care
of the guests from the moment they arrive through to their departure by
ensuring they have a memorable experience with us.
What is in it for you:
* Employee benefit card offering discounted rates in Accor worldwide
* Learning programs through our Academies
* Opportunity to develop your talent and grow within your property and across the world!
* Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
* Greet, check-in, respond to requests and settle accounts while providing exceptional service
* Take initiative to add a personalized experience
* Proudly promote the hotel facilities, looking for opportunities to enhance a guest 's stay through up-selling
Qualifications
Your experience and skills include:
* Service focused personality is essential; experience is an asset
* Prior experience working with Opera or a related system
* Fluency in English; additional languages are a plus
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and
promote diverse talent.
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