Company Description
Avani Palm View Dubai Hotel & Suites soars 48 storeys high, the Dubai Marina
and Palm Jumeirah beyond providing a wow backdrop. Featuring a range of
accommodation configurations, Avani offers the perfect base for corporate
travellers, families and long-term guests looking for contemporary comforts
and style. Wake up to dazzling views. Wander an exclusive neighbourhood.
Lounge by the rooftop pool sunning with a cocktail in hand, taking in the
ever-evolving skyline.
Job Description
The primary responsibility of a guest service agent is to provide expertise
services in a courteous manner. You are responsible for taking reservations,
greeting and registering guests, providing outstanding guest service during
their stay, and settling the guest-s account upon completion of their stay.
You will handle all guest enquires, requests and comments promptly and
efficiently, ensuring their stay in the hotel is to their satisfaction.
Qualifications
*
A strong focus on customer service
* Prior experience in hotel front office operations is preferred
* Excellent communication skills; fluency in English is required
* Be able to work shifts, weekends and public holidays
* Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
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